Owen Media Customer Success, Service & Operations Department Salaries in India

Likes

They give salary (only because they have to)

Dislikes

1. Work during meetings: Just before the meeting they assign tasks and they expect me to work in background even during meetings. Right after meeting they ask why the work is not done by now. This happens every now and then. 2. Enormous amount of tasks, all are on priority: They expect 5 people's work from 1 and keep pinging you. They themselves knows that the work is undoable in such short timelines still they force you. When you try to expedite, errors happens, and for that, they shoot mails. 3. Terrible tracking: They don't care about your health and expect you to work continuously. If the tracker score goes down then you are in trouble. 4. No scope for idea generation or brainstorming: The amount of clerical work is just too high that you can't invest time to think about your project's growth. You are always stuck preparing sheets, reports and data entry. Eventually, they will blame you when the performance goes down. 5. Uncertain environment: You never know when they will fire you. It happens mostly right before the appraisals. They fire someone to cover up the losses they are probably bearing due to their wrong decisions. In such a company - expecting work-life balance, a better future, perks, increments, growth etc. all are just myths. And they themselves expect you to feel lucky that you are not fired yet.

Likes

...e the remote team nicely. Good for learning and growing the a competitive space. Salary is also on time.

Dislikes

Poor work life balance Too many sheets to manage Seniors don't listen to feedback Meetings and lots of meetings Inter-department issues Trackers on systems heavy work load no increament

Likes

Salary on time

Dislikes

...ole day and night otherwise you will get "PI email" or might get terminate also. Salary & Benefits: Only salary on time, no benefits at all Promotions/Appraisals: They give you promotion and continuously overburden you with responsibilities but WITHOUT appraisal and any monetary benefits. After COVID, they keep delaying appraisal and keep pressurizing you till you leave the expectation of getting appraisal or the company. NICE STRATEGY of cutting down expenses and increase the appraisal of few managers and promote them for no reason. Medical Insurance/Claim: Previously they update the insurance every year from Oct-Dec but now from last 2-3 years they don't update their insurance timely. From last year(2023). they didn't update medical insurance till date(June 2024). Hope you can understand at what level and cost they try to save their expenses. Job Security: NO JOB SECUIRITY. They can fire you with minimal mistake or no mistakes as well. Skill Development/ Learning: They give you full freedom for skill development. You have all your time after attending at least 10 meetings a day, few scolding calls from seniors, few discussion calls for negative review and putting 5 star review on Company reviews websites. Work Satisfaction: 0/100 Due to that I am leaving this company any time soon Company culture: I am literally out of words to express my feeling how great culture of this company HR scheduled recurring meetings on every 2nd FRIDAY to boost mental health and reduce some work pressure. Now, to improve your creativity . she asked you to come up with games and be the HOST of the FUN FRIDAY meeting. The single task for HR, now is on your shoulder. Micromanagement at its peak here. You can't leave your system for a second.

Likes

...reer growth. - Smooth and streamlined work process - Nice learning experience. - On-time salary.

Dislikes

Nothing as such.

Likes

... the company culture is so eco-friendly. A lot of chances for skill development. Provide good compensation to skilled and hard-working employees. Overall I will say if you work well you will receive good benefits from the organization in your career path.

Dislikes

Nothing as such.