Optum Global Solutions Customer Success, Service & Operations Department Salaries in Hyderabad / Secunderabad

Likes

1. Positive environment 2. Job security 3. Friendly help from sme,s and team lead. 4. Friends are made rest of life.

Dislikes

1.No salary hike as per market rates 2. Torture in case of pending work is left till eod.

Likes

Job security Why company giving job security because they are giving very less salary.

Dislikes

Salary it's too wrost salary Cleaning staff in our same company they are getting 10k to 12k My salary is 22k Whats difference with them it's some amount only What is the use of study it's nothing!

Likes

It's a brand that's it, people here trying to ruin it

Dislikes

Don't know about AR caller and RCM process especially non voice processes are worst at all segments like salary, learnings, culture, process related knowledge etc, I agree all corporate companies have there own politics goes inside but Optum Hyd will be 1st in it and higher management like managers and DM's are really good at back stabbing and they teaches you how to become lazy without any development in life and career

Likes

... roadside BPO. My job role: Claims Associate Manager name: Swetha jaiswal SME: Ala Vikram (Useless fellow we don't know how he went to that position & How company giving salary to him he is sleeping always idiot, not giving proper training cheap fellow) * Toxic environment : 0. Manager and SME & all team Always hiding company providing facilities/benefits to employees wantedly. 1. Formed gangs and targeting employees wantedly. 2. Seniors/SME's not willing to share their knowledge which related to job and forcing employees to complete work immediately not upto end of the day. 3. Daily target is 24 only but they make me to do 50+ and also I shouldn't update into portal on my name. 4. By the support of Manager & SME my Seniors are raising voice on employees. * No support to employees from HR's / any one event though if you raise a HR Ticket also. *If you said any requirement Opinion or No to Manager/SME she'll reduce your monthly goal sheet METRICS like utilization scores, production scores, Quality scores so that you'll lose your monthly bonus and they make you bad in daily huddle call by calling your name wantedly. * Managers and SME's indirectly blackmailing employees to give 100% ratings regarding company survey about them. * If you not attend over time duity they immediately start targeting employees. * They said given hike of rupees 2 thousand only for a year of service but credited only 800 rupees only not more than that. * Finally after 15 months I quit my job.

Dislikes

Completely dislike except Company. Because Company is good not the team.

Likes

... place to work of you are opting for a long term career never leave the place ..it is an amazing place with great compensation and benefits

Dislikes

It is subjetive...but supervisors fail to recognise the growth