Optum Client Service Representative salaries in Prayagraj / Allahabad

Likes

Work life balance and opportunities to learn and grow

Dislikes

If you come here at a higher package for your grade you get less increments despite getting good rating. which they don't tell before. Same grade and same rating will get different percentage hikes basis their current pay

Likes

1. Positive environment 2. Job security 3. Friendly help from sme,s and team lead. 4. Friends are made rest of life.

Dislikes

1.No salary hike as per market rates 2. Torture in case of pending work is left till eod.

Likes

Free transport

Dislikes

...It is USA based Hindi talking company. Appraisal lot of partiality and politics. Following quiet firing and making them resign by covering cost cutting and loss of the company and this will be happened for next 2 years

Likes

This is the safe and secure company. If u want to learn new things daily. Then Optum is a tutor. If you want to stick with a process, then Optum is a companion

Dislikes

......... Saturday working - During high volume, they insist us to work Saturday's. But it cost normal one day salary.... Not a double salary or neithet excess allowances.

Likes

It's a brand that's it, people here trying to ruin it

Dislikes

Don't know about AR caller and RCM process especially non voice processes are worst at all segments like salary, learnings, culture, process related knowledge etc, I agree all corporate companies have there own politics goes inside but Optum Hyd will be 1st in it and higher management like managers and DM's are really good at back stabbing and they teaches you how to become lazy without any development in life and career