Optum Global Solutions Claims Associate salaries in Customer Success, Service & Operations in India (Updated 2025)

Likes

1. Positive environment 2. Job security 3. Friendly help from sme,s and team lead. 4. Friends are made rest of life.

Dislikes

1.No salary hike as per market rates 2. Torture in case of pending work is left till eod.

Likes

Company is good to work. Company is providing good facility to their employees.

Dislikes

...ilable outside of the office, even public transport can't reach there after 6pm. if you have to leave in emergency you have to book cab for that you have to pay more than 1k so this a challenge.

Likes

... roadside BPO. My job role: Claims Associate Manager name: Swetha jaiswal SME: Ala Vikram (Useless fellow we don't know how he went to that position & How company giving salary to him he is sleeping always idiot, not giving proper training cheap fellow) * Toxic environment : 0. Manager and SME & all team Always hiding company providing facilities/benefits to employees wantedly. 1. Formed gangs and targeting employees wantedly. 2. Seniors/SME's not willing to share their knowledge which related to job and forcing employees to complete work immediately not upto end of the day. 3. Daily target is 24 only but they make me to do 50+ and also I shouldn't update into portal on my name. 4. By the support of Manager & SME my Seniors are raising voice on employees. * No support to employees from HR's / any one event though if you raise a HR Ticket also. *If you said any requirement Opinion or No to Manager/SME she'll reduce your monthly goal sheet METRICS like utilization scores, production scores, Quality scores so that you'll lose your monthly bonus and they make you bad in daily huddle call by calling your name wantedly. * Managers and SME's indirectly blackmailing employees to give 100% ratings regarding company survey about them. * If you not attend over time duity they immediately start targeting employees. * They said given hike of rupees 2 thousand only for a year of service but credited only 800 rupees only not more than that. * Finally after 15 months I quit my job.

Dislikes

Completely dislike except Company. Because Company is good not the team.

Likes

Overall my experience with UHG was one of the best I ever had with any organization but the only issue I had with company was salary issue as the management only increase the salary at their will if you are good at Licking manager then you have a bright future

Dislikes

Pay scale

Likes

Android phones allowed you can wear what you want culture is so good job security available both side cab available

Dislikes

Growth chances is too slow. Work pressure is too high. Salary is not enough according to company expectations about work they want from you