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OneSavings Bank Verified Tick

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3.2

based on 44 Reviews

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Customer Success, Service & Operations

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OneSavings Bank Customer Success, Service & Operations Department Salaries in India

based on 43 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

9 - 13 years exp. (5 salaries)
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₹7.3 L/yr - ₹10.7 L/yr

Governance Analyst

10 - 12 years exp. (3 salaries)
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₹5.9 L/yr - ₹7.6 L/yr

Senior Analyst

3 - 5 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.2 L/yr

Customer Support Executive

5 - 7 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Deputy Team Leader

4 - 5 years exp. (AmbitionBox Estimate)
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₹10 L/yr - ₹12.8 L/yr

Customer Support Officer

3 - 4 years exp. (AmbitionBox Estimate)
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₹6.6 L/yr - ₹8.4 L/yr

Service Desk Analyst 1

3 - 4 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Learning & Development Specialist

5 - 6 years exp. (AmbitionBox Estimate)
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₹5.3 L/yr - ₹6.7 L/yr

Mortgage Analyst

7 - 10 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹6.6 L/yr

Escalation Manager

14 years exp. (AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr

Application Support Lead

13 years exp. (AmbitionBox Estimate)
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₹20.7 L/yr - ₹26.5 L/yr

Collection Specialist

13 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Business Process Leader

8 years exp. (AmbitionBox Estimate)
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₹13.4 L/yr - ₹17.1 L/yr

Head Operations

18 years exp. (AmbitionBox Estimate)
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₹48.5 L/yr - ₹53.6 L/yr

Senior Quality Analyst

6 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.7 L/yr

Process Leader

7 years exp. (AmbitionBox Estimate)
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₹6 L/yr - ₹7.7 L/yr

Team Manager Operations

15 years exp. (AmbitionBox Estimate)
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₹12.7 L/yr - ₹16.2 L/yr

Customer Service Representative

2 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Process Trainer

7 years exp. (AmbitionBox Estimate)
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₹4.8 L/yr - ₹6.2 L/yr

Operations Manager

17 years exp. (AmbitionBox Estimate)
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₹19.8 L/yr - ₹25.3 L/yr

Last Updated: 5 Feb, 2025

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Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for OneSavings Bank

2.5

Rated by 9 employees for salary & benefits

Senior Operations Manager in Bangalore / Bengaluru

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Mar 2020
5.0
 for  Salary and Benefits

Likes

The salary was a motivation, lot of extra fun activities

  • Salary - Excellent
    • +1 more

Dislikes

People, very immature across all level and age... politics to the max with attitude to take revenge...this is based on my personal experience and should not be used to judge the company or process as a whole...some people have good things and some bad, unfortunately my expeience was bad

read more
  • Skill development - Bad
    • +3 more

Technical System Analyst in Bangalore / Bengaluru

Full Time

 · 

Data Science & Analytics Department

4.0
  •  posted on 21 Mar 2021
3.0
 for  Salary and Benefits

Likes

OSB has an amazing work culture. Its more of a youth based motivated company. Phones aren't allowed inside work premises so also helps you with sm away time from phone.

read more
  • Job security - Good
    • +3 more

Dislikes

OSB is a lil. Slow on skill development or technology as per market standards. Company doesn't take many initiatives.

System Support Analyst in Bangalore / Bengaluru

Full Time

 · 

IT Department

4.0
  •  posted on 04 Mar 2019
4.0
 for  Salary and Benefits

Likes

The company is good to work for and the work environment is very nice. This company is great place to work certified, nice work culture and ambience. There are time to time awards and recognitions.

read more
  • Salary - Good
    • +3 more

Dislikes

Limited growth and learning opportunities, less hikes and benefits.

Team Manager in Wolverhampton

Servicing Department

1.0
  •  posted on 30 Sep 2022
2.0
 for  Salary and Benefits

Likes

Since the merger there is nothing to like. CCCFS was great, life at OSB is poor

Dislikes

The culture is terrible, senior management and directors don’t care about staff or customers, it’s quantity over quality and staff are too scared to speak out for fear of reprisals, HR are awful they find on the side of management even when black and white evidence is in front of them, no proper training in a regulated environment

read more
  • Salary - Poor
    • +6 more

Sr Manager - Quality, Risk And Transformation in Bangalore / Bengaluru

Full Time

 · 

Quality Assurance Department

1.0
  •  posted on 30 Nov 2022
3.0
 for  Salary and Benefits

Likes

Worst company culture as it's a very small organization and people are judged based on appearance not on their skills. Leadership is very insecure about what we are saying to UK team. If you are manage a good rapport with UK you will be screwed in India and vice a versa. Heads are reporting to heads. HR leader india is ops manager can you imagine 😂😂 join only if you wanna screw your career. No place for six Sigma lean or automation. If you think of doing this everyone will come together to resist and will take everything personally. They will isolate you. Better stay away from this organisation.

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Dislikes

Culture

  • Skill development - Bad
    • +4 more
see more salary related reviews
More about working at OneSavings Bank

OneSavings Bank Salary FAQs

How much does OneSavings Bank pay per year?
The average OneSavings Bank salary ranges from approximately ₹3 Lakhs to ₹3.3 Lakhs per year for a Senior Operations Analyst and ₹21 Lakhs to ₹42 Lakhs per year for a Project Manager. Salary estimates are based on 43 OneSavings Bank salaries received from various employees of OneSavings Bank. OneSavings Bank employees rate the overall salary and benefits package 2.5/5 stars.
What is the highest salary in OneSavings Bank?
The highest-paying job at OneSavings Bank is a Project Manager with a salary of ₹21 Lakhs to ₹42 Lakhs per year. The top 10% of employees earn more than ₹22 lakhs per year. The top 1% earn more than a whopping ₹51.87 lakhs per year.
What is the minimum salary in OneSavings Bank?
Minimum salary at OneSavings Bank depends on the role you are applying for. For Senior Analyst the minimum salary is ₹3 Lakhs to ₹4.7 Lakhs per year, and for Mortgage Analyst the minimum salary is ₹3.1 Lakhs to ₹6.6 Lakhs per year and so on.
What is the notice period at OneSavings Bank in Customer Success, Service & Operations Department?
According to AmbitionBox, 68% of the OneSavings Bank employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 18% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 22 responses on AmbitionBox in last 2 years.

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OneSavings Bank Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at OneSavings Bank is INRunlock blur . Salary estimates are based on 43 OneSavings Bank latest salaries received from various employees of OneSavings Bank.

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