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3.6

based on 119 Reviews

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OneCard Escalation Specialist salaries in India

Annual salary range
2 - 3 years exp.
₹3 Lakhs - ₹3.9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 5 Nov 2024

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1 job opening
Escalation Specialist salary at OneCard ranges between ₹3 Lakhs to ₹3.9 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of OneCard.

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Top skills at OneCard for Escalation Specialist

Complaint Handling Complaints Handling Customer Queries Escalations Solving Queries Bpo Voice

Salary related reviews for OneCard

Full Time

 · 

Legal & Regulatory Department

3.0
  •  posted on 09 Dec 2024

2.0
 for  Salary and Benefits

Likes

No likes as such.. The so called legal head didn’t had a Law Degree.. Failed Army guy was interested in politics rather than focus on work. Too much interference in your private life as well by him.

read more

Dislikes

Politics and pay structure. The legal head was more interested in setting up the salaries of advocates rather than HR. High Talker guy. They are looking for pleasers instead of an employees. Don’t know how to please? Don’t apply!!

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Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 06 Jun 2024

5.0
 for  Salary and Benefits

Likes

1. Founders are highly knowledgeable, and you get to learn a ton 2. You get to exercise a very high degree of autonomy in your work 3. You can have a very balanced work life; you get plenty of time to take care of your personal life

read more

Dislikes

...nst WFH; they want to see people sitting in office irrespective of everything 2. Org doesn't believe in Pay correction; once you are in, there is no correction. You can expect 10-15% appraisals. Pay parity is a big issue. You may find people making 2x of your pay at the same level 3. Org has a comparatively weak mid-management layer, lacks clarity of thought, and lacks work ethics. You won't find a mentor in them 4. You have to pick up work and do (if you want to learn) - not really a bad thing though

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Oct 2023

3.0
 for  Salary and Benefits

Likes

Learned new things

Dislikes

... matter how good you perform, they will say that was because of others support. Salary hike is not good. Because the people who used to work there as a pilote back is paid less but the people they hire are paid more don't know what they think while appraisal. If you take leave any emergency leave they create a big issue not keeping in the mind the situation of the person sitting in front of them. They mentally pressurize you so much that you yourself will put the papers. Everything was good in starting but as soon as they hired to people in collections everything just went in a pathetic condition....People there keep grudges in their mind and work accordingly... There is still much more to say.....

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Full Time

 · 

Data Science & Analytics Department

3.0
  •  posted on 20 Dec 2024

3.0
 for  Salary and Benefits

Likes

Good for Learnings Freedom

Dislikes

...any sponsered trips, good perks and doing absolutely nothing with flop products. There's a great great disparity in pay. Try to negotiate as much as you can.

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Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 01 Jan 2025

1.0
 for  Salary and Benefits

Likes

You will not lose ur job.

Dislikes

Work life balance is the worst. The learning is stagnant. The administration is very bureaucratic. It is compulsory work from office. They call it a data science role, but its an analyst role only.

read more
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OneCard Escalation Specialist Salary FAQs

What is the notice period for Escalation Specialist at OneCard?
According to AmbitionBox, 50% of the OneCard Escalation Specialists reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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OneCard Escalation Specialist salary in India ranges between ₹3 Lakhs to ₹3.9 Lakhs. This is an estimate based on latest salaries received from employees of OneCard.