Ola Electric Mobility Customer Success, Service & Operations Department Salaries in Mumbai

Likes

There is very good salary & incentive benefits Good place for freshers

Dislikes

There is very poor management There is very poor response from hr no one will know you like after placements There is poor timing to work They will offer you as a third party payroll (on contract) There is no leaves or holiday on festival

Likes

Only salary on time

Dislikes

Very very toxic culture and management also HR not helping you...no work life balance, no presnol life, no Sunday, no holiday. Working time is - morning 9 am to 1 am ( every day) 🥺😔 If you are married definitely you will geeting divoce.. brother,s don't make your CV and life sick.

Likes

Salary on time

Dislikes

literally there is no Work life balance Managers from non automobile background and no idea what to do (its a shit show almost every dep in service) have to work until 2 or 3 am for most of the days , No week off. Poor/no long-term strategies. No SOPs . Late night meetings ( there is no positive outcome on those meetings ) . Terrible HR Dep (no idea what is going , they dont know who is working where and do what,)100% corporate culture and not automobile culture (in workshop as well).

Likes

+ Points Salary on time

Dislikes

- Points -HR not helpful at all. -Relieving process worst they took 65 days from LWD for fnf and Reliving letter. - 45 earned leaves availables (in 2 years) but they not let us to take due to work load also there is no encashment policy - No Appraisal yearly basis. - Process should be follow but no one following in mgt. - late working and meetings in late night as well many times.

Likes

It was good to communicate with the customer and providing a resolution via over call or taking necessary action required for home visit or van planned for the service as taking care of PAN INDIA service cases of Social Media.

Dislikes

There is no proper management for giving Appraisal \ Promotion also the salary was not satisfactory.