o9 Solutions Senior Customer Success Manager salaries in Mumbai (Updated 2025)

Likes

Good company culture Good exposure to latest technologies Ownership of your work People are approachable and friendly Great work environment Stock options Free pantry Job security

Dislikes

Compensation could be better Late promotions Hiring process needs an improvement to maintain the standards. Work life balance could be better- though the management is trying to address this issue and it's much better than before.

Likes

Company follows a flat hierarchy. Learning Curve is great(Especially for freshers) Great Client portfolio. Excellent office culture.

Dislikes

Exit opportunity is poor(borderline worst) Salary is less compared to market standards. Have non compliance agreement with Competitive firms so you cannot join Competitive firms. Disconnect between Project leadership and reporting leadership leading to gaps during appraisal.

Likes

Amazing place to work. If this is your first job, trust me this would be one of the best experiences.

Dislikes

Working hours bit too high, but the company has steps in direction to manage it. Compensation could be little higher. Else everything is just awesome

Likes

Salary and benefits

Dislikes

Work life balance is horrible from morning 8 am to night 1 or 2 pm even on Saturday s sometimes many things to handle and the employees don’t help and they scold and they will insult us if we ask something like you don’t even know this and that how mich exp u have like that … and here as i saw many of the people is gents because ladies can’t do this kind work

Likes

Company Culture, Colleagues, and all the higher officials are friendly.

Dislikes

The salary is comparatively not excellent. It includes many additional benefits that are not included precisely in the in-hand compensation.