Northern Trust Service Desk Manager salaries in Bangalore / Bengaluru

Likes

Organization culture, appraisal and annual bonus.

Dislikes

Few of the processes are run by a group of people who came from similar organisation. They always dominate while talking decesion and put employee under tremendous pressure. They Target you and no matter how much hard work you do to impress them their mentality will not change. I have seen shouting them on employee during group meeting and huddles. However as an organisation the company is superb, you just need to be in right process and under right managers.

Likes

They called their employees as partner but unfortunately using this word does not mean they understand their employees. N number of loopholes in policies.

Dislikes

...on of additional efforts Micro management which forced employees to switch jobs Lot of attrition because of salary structure They called employee as partner but treat like servant Poor policies Ops manager forced partner to leave if they are not performing well and best part they don't believe in policies. Latest Ops manager used all the machinary like HRA and all to force the candidate to resign.

Likes

Previously Northern Trust was better. It offered employees WFH opportunity, appraisal and career growth.

Dislikes

...yees career growth. Introduced one new team whose job is doing micro management. Salary that is being offered is lesser than other MNC companies. Efforts that a hard working employee put does not have any value, only the work load increases who works harder. WFH facility that was being provided has now been removed, now the outsider people who were working here has no scope for visiting their family. If you are thinking to jump company to company for your career growth you can join, otherwise it's not a company whom you should show your loyalty.

Likes

Management is Flexible to communicate in any layer.. Learning opportunities are more.. NTU platform to master the core products

Dislikes

Salary and compensation is to low compared to competitor.. any concern raised to immediate manager is not even considered at priority... Corporate politics... Internal moment politics... Grievance are never addressed by divisional head's..

Likes

Good pay as per industry standards. Job security is for those keep working for BAUs and some adhoc projects.

Dislikes

Shift timings are not good. Favouritism works. Partial work load within teams. Manager centric company culture.