NoBrokerHOOD Senior Customer Service Associate salaries in India

Likes

Nothing to like

Dislikes

...onsider you as a human. They will not approve leaves even if the person is sick. Salary is too low as per market. Forget hike, they'll offer you almost half of your past salary because they don't have budget. No growth potential. They'll deduct your salary for not completing talktime when the clients are not receiving calls. There are better companies with better culture and salary, there's no point of joining this company unless you're a fresher and you're not getting a job anywhere.

Likes

Salary and Incentives are quite good as compared to the other companies in this domain but recently they have changed

Dislikes

Work life balance and Hire - Fire culture. However it depends on your manager to some extent but overall same situation. They don't give promotions even after good achievements. Terrible work processes and SOPs. It's a complete field job

Likes

Salary day is fixed that was very much satisfying to me.

Dislikes

Culture is very poor, Senior managers are very poor after merge with noida No work life balance No mental peace After working hours working also there Very pressuries environment No humanity in managers

Likes

Here we have lot of freedom in work space and free lunch and good team members You will always get better support from your team management.

Dislikes

In NBH Salary is worst part, here we can't compare with current market Salary on your role. The hike percentage is very less. There will no IJP release on every 6 months. Especially higher level people don't give any value to who don't generate revenue to the company and they don't value Softwar Team. Always give high preference to .com people. We can't able to request for Cab facilities and 2 days week off. They don't provide WFH facility for few departments. Lot of partiality in internal management.

Likes

Salary being paid on time

Dislikes

Everything else is bad. What you need to work, that is not there at all. They think throwing salary at people gives them a certain right to do whatever they want. Forget about business sense, no common sense at all