Nexval Infotech Customer Service Representative Salaries by 2 Employees

4 - 6 years exp.

₹1.6 Lakh - ₹2.1 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Last Updated: 12 Sep 2023

Companies similar to Nexval Infotech for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Alchemy Techsol India Customer Service Representative Salary 1 - 3 years exp. (6 salaries)	₹2.2 L/yr - ₹2.8 L/yr 43% more
Concentrix Corporation Customer Service Representative Salary 0 - 5 years exp. (1.6k salaries)	₹1 L/yr - ₹6 L/yr 73% more
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Teleperformance Customer Service Representative Salary 0 - 5 years exp. (521 salaries)	₹1 L/yr - ₹6 L/yr 75% more	3 job openings
HCLTech Customer Service Representative Salary 0 - 3 years exp. (505 salaries)	₹1.3 L/yr - ₹3.8 L/yr 36% more	1 job opening
Foundever Customer Service Representative Salary 0 - 4 years exp. (395 salaries)	₹1.4 L/yr - ₹5 L/yr 61% more	4 job openings

Customer Service Representative salary at Nexval Infotech ranges between ₹1.6 Lakh to ₹2.1 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 2 latest salaries received from various employees of Nexval Infotech.

Similar Designation salaries in Nexval Infotech

Customer Service Associate Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Senior Associate Salary

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₹1.8 L/yr - ₹7.18 L/yr

Process Associate Salary

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₹1 L/yr - ₹4.2 L/yr

Team Lead Salary

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₹2.3 L/yr - ₹8 L/yr

Technical Support Engineer Salary

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₹4.5 L/yr - ₹5.8 L/yr

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₹3.5 L/yr - ₹5 L/yr

Salary related reviews for Nexval Infotech

Senior Associate in Kolkata

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Jun 2024

1.0

for Salary and Benefits

Likes

Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing

Dislikes

No salary increment Salary deduction for madical leave Saturday working (Not mentioned in offer letter) Rude behaviour of management HR not supportive Don't join nexval

Salary - Bad

+6 more

Senior Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 04 Jun 2023

1.0

for Salary and Benefits

Likes

Managers are very good , salary on time, colleagues are quiet helpful, transport service is there.

Job security - Good

Dislikes

1. Horrible Team Leads that is less educated. 2. HR is coming in funky dress which describes the companies culture then and there. 3. AVP coming in round neck t-shirt and in colorful trousers. 4. Poor Salary Structure. 5. Leads and HR will not give you incentive even if you perform well , they will say only next month and they digest the money between themselves.

Salary - Bad

+3 more

Process Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 31 Mar 2018

3.0

for Salary and Benefits

Likes

Teammates, trainings are good but job security not so much in my opinion. Salary & appraisal are also average.

Skill development - Good

+1 more

Dislikes

In my opinion I mostly dislike the security of job.c compensation is decent but growth is slow

Job security - Poor

Process Associate in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 10 Jan 2022

1.0

for Salary and Benefits

Likes

Seniors and TL's are very supportive, friendly environment, Trainers are excellent and outstanding. Best place for HS +12 pass student - can learn many things and can start their work journey from here as well as study. Work from home benifit Very good Job security in bad times even in pandemic.

Job security - Good

+2 more

Dislikes

No private health insurance benefits Very slow growth Very low compensation as per industry & work. Very low (you can't even imagine) increments on appraisal. No personal skills or soft skills development program for. Employees. Favouritism Notice period is too long. KPI mechanism and appreciations system is bad. Don't have system to update everyone inside the board regarding birthday, marriage anniversary of employees. Leave policy is bad for 1 day leave you have to clearly mention the reason even if it's personal reason. Management and HR departments connects very less with production team to listen there problems and discuss new ideas.

Salary - Bad

+1 more

Process Associate in Salt Lake

Data Science & Analytics Department

2.0

• posted on 13 May 2022

1.0

for Salary and Benefits

Likes

...ou'll learn some mortgage work from here, for freshers this place is quite good. And you'll receive your salary on time. :D

Dislikes

There is no long term future here, Some process manager makes you feel like a dumb, whether you give 2hrs extra time, always trying to create a pressure so that you can not use your leave perfectly. And they told you there is a 5 working days but 1 month you realize there is no saturday off!

Salary - Bad

+4 more

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Nexval Infotech Customer Service Representative Salary FAQs

How the salary growth look like for a Customer Service Representative at Nexval Infotech in India?

The salary growth for a Customer Service Representative at Nexval Infotech depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Nexval Infotech:

Experience	Average Salary Range
4 years	₹1.3 Lakhs to ₹1.7 Lakhs per year
6 years	₹2.0 Lakhs to ₹2.5 Lakhs per year

and so on.

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Nexval Infotech Customer Service Representative Salaries

Nexval Infotech Customer Service Representative salary in India ranges between ₹1.6 Lakh to ₹2.1 Lakhs. This is an estimate based on latest salaries received from employees of Nexval Infotech.