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Newgen Knowledge Works

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3.3

based on 202 Reviews

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Customer Success, Service & Operations

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Newgen Knowledge Works Customer Success, Service & Operations Department Salaries in India

based on 174 latest salaries
Designation Avg Annual Salary Open Jobs

Executive Copy Editor

8 - 9 years exp. (AmbitionBox Estimate)
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₹3.3 L/yr - ₹3.5 L/yr

Associate Vice President

23 - 24 years exp. (AmbitionBox Estimate)
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₹21.6 L/yr - ₹27.6 L/yr

Senior Project Manager

9 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹5 L/yr

Deputy General Manager Operations

20 years exp. (AmbitionBox Estimate)
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₹13 L/yr - ₹16.6 L/yr

General Manager Operations

20 - 22 years exp. (AmbitionBox Estimate)
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₹21.6 L/yr - ₹27.6 L/yr

Process Leader

6 - 7 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Manager - PRE Sales

11 - 15 years exp. (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.5 L/yr

Junior Project Manager

1 - 2 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.3 L/yr

Sub Editor

4 - 5 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Production Editor

4 - 7 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.5 L/yr

Document Specialist

2 - 3 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Senior Product Executive

6 - 9 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Template Developer

8 - 10 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.3 L/yr

Managing Editor

13 - 15 years exp. (AmbitionBox Estimate)
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₹17.1 L/yr - ₹21.9 L/yr

Senior Executive - Project Management

3 - 4 years exp. (AmbitionBox Estimate)
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₹3.9 L/yr - ₹5 L/yr

Junior Associate

4 - 6 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Associate Indexing & Abstracting

3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Epub Developer

10 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Senior XML Programmer

12 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Project Manager Operations

12 years exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Last Updated: 27 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Newgen Knowledge Works

2.8

Rated by 24 employees for salary & benefits

Copy Editor (working remotely)

Full Time

 · 

Content, Editorial & Journalism Department

3.0
  •  posted on 25 Oct 2023
1.0
 for  Salary and Benefits

Likes

Work from home option is best. Friendly co-workers

Dislikes

... be available even on national holidays, taking leave is Hard. And no appraisal. Package is low. Strict managers.

read more
  • Salary - Bad
    • +5 more

Seiner Executive (working remotely)

Full Time

 · 

Other Department

2.0
  •  posted on 17 Dec 2022
1.0
 for  Salary and Benefits

Likes

Like Work place and job security is good .

  • Job security - Good

Dislikes

Salary and appraisal is very bad . I have worked here since 2016 but I get salary only 11k .. all facilities, work good here but comes to salary appraisal, incentive very bad .

read more
  • Salary - Bad
    • +5 more

Leads And Research Executive - Marketing in Chennai

Other Department

4.0
  •  posted on 19 Apr 2022
3.0
 for  Salary and Benefits

Likes

In Newgen the best thing I can say about my and reporting manager are very nice and they were always there for help whenever I asked.

read more
  • Company culture - Excellent
    • +1 more

Dislikes

I think company needs to focus on motivate there employees by giving fair opportunity as well as bonus or incentives as per employee performance.

read more
  • Job security - Poor
    • +1 more

Associate Executive Producer in Chennai

Redshift Department

4.0
  •  posted on 18 May 2022
4.0
 for  Salary and Benefits

Likes

I start my career in newgen. Good to learning. Company culture is very nice. Teammates and trainees are Too good. Apprasisals are fair. Nice cafeteria.

read more
  • Salary - Good
    • +6 more

Dislikes

Salary is ok but carewe growth is less. No outings no funfriday. Machine life.

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Executive Project Manager in Pondicherry / Puducherry (working remotely)

Full Time

 · 

Healthcare & Life Sciences Department

3.0
  •  posted on 30 Jan 2024
3.0
 for  Salary and Benefits

Likes

Literally nothing, they claim something but will do something else that was not mentioned in the offer letter. They will say its a 8 hour job, but actually you will be working for 10 to 12 hours, literally a overtime without any pay. For new joiners they won't provide any proper knowledge transfer, but ask you to start working immediately without proper practice.

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Dislikes

No work life balance, because we will be working all day more than 10 to 12, they will say the work will be 8 hours but it will be extended upto 12 hours where we have no room for career/ knowledge growth. No proper management. Zero professional approach towards the employee.

read more
  • Skill development - Bad
    • +4 more
see more salary related reviews

Newgen Knowledge Works interview questions by designations

Copy Editor (2)Assistant (1)Project Management Executive (1)Pre Editing Executive (1)
View all 12 interview experiences
More about working at Newgen Knowledge Works

Newgen Knowledge Works Salary FAQs

How much does Newgen Knowledge Works pay per year?
The average Newgen Knowledge Works salary ranges from approximately ₹1.2 Lakh to ₹1.5 Lakh per year for a Data Conversion and ₹10.8 Lakhs to ₹41.8 Lakhs per year for a Solution Consultant. Salary estimates are based on 174 Newgen Knowledge Works salaries received from various employees of Newgen Knowledge Works. Newgen Knowledge Works employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Newgen Knowledge Works?
The highest-paying job at Newgen Knowledge Works is a Solution Consultant with a salary of ₹10.8 Lakhs to ₹41.8 Lakhs per year. The top 10% of employees earn more than ₹9.02 lakhs per year. The top 1% earn more than a whopping ₹35.09 lakhs per year.
What is the minimum salary in Newgen Knowledge Works?
Minimum salary at Newgen Knowledge Works depends on the role you are applying for. For Executive Production the minimum salary is ₹1.2 Lakh to ₹2 Lakhs per year, and for Executive the minimum salary is ₹1.2 Lakh to ₹3.6 Lakhs per year and so on.
What is the notice period at Newgen Knowledge Works in Customer Success, Service & Operations Department?
According to AmbitionBox, 44% of the Newgen Knowledge Works employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 45% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 88 responses on AmbitionBox in last 2 years.

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Newgen Knowledge Works Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Newgen Knowledge Works is INRunlock blur . Salary estimates are based on 174 Newgen Knowledge Works latest salaries received from various employees of Newgen Knowledge Works.

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