NetCarrots.com Senior Customer Service Executive salaries in India

Likes

1.Salary on time 2. Short leave,earn leave, causal leave 3. No work pressure 4. Bonus every year 5. activities

Dislikes

1. Lots of nepotism,favouritism, partiality 2.No value of hardworking 3.No job security 4.No career growth for hardworking candidates or regional language also

Likes

Collaboration: Many employees value the opportunity to work alongside a diverse team of professionals, from marketers to data scientists to designers, all focused on creating the best possible customer experience. Client Relationships: Employees might find it fulfilling to work directly with clients, understanding their unique needs, and helping to develop customized loyalty programs that drive customer retention and business growth. Learning and Development: If the company emphasizes professional growth, it could offer opportunities for training, attending conferences, or gaining expertise in areas like customer retention, analytics, or digital marketing

Dislikes

High Pressure and Deadlines: Working in a fast-paced, client-facing role often comes with tight deadlines and high expectations. Managing multiple projects simultaneously and dealing with clients who have demanding needs can sometimes lead to stress or burnout. Complex Client Expectations: While helping clients develop customized loyalty programs is rewarding, some clients may have unrealistic expectations or a lack of understanding of the complexities involved in customer loyalty strategies. This could make it challenging to manage their demands while delivering quality work. Work-Life Balance: In some roles, especially those tied to project delivery and client satisfaction, employees might find it difficult to maintain a healthy work-life balance, especially if there’s a culture of long hours or urgent deliverables. Repetitive Tasks: If your role is heavily focused on managing or implementing the same types of programs repeatedly, it might feel monotonous or lacking in variety. For example, working on routine reports, data analysis, or tweaking loyalty campaigns can feel repetitive for some.

Likes

Environment is very good. there is no pressure to work. people are very frndly. there is an opportunity to learn a lot of new things.

Dislikes

Sometimes the management dose not listen to the problems of the employees. and i takes a long time to take action on many problems.

Likes

I love the healthy environment and support superior's and one of the best supportive superior is Mukesh Sir

Dislikes

After COVID the company got some serious financial issues and that time I left the job but they didn't try to contact with me a single time.

Likes

Overall the team and management is very supportive and systematic. Very good work culture and good work life balance.

Dislikes

There's no such things, i guess all the working professions have its own problems, but that's the part of the job.