Neptunus Power Plant Services Assistant Manager Customer Service salaries in India

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Likes

Solar power plants work on site engineer so very hard work solar siteThe company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

The company is open to adapting new innovations. You get many opportunities and learn many things since you deal with multinational clients. Work life is very much balanced since you get 3 Saturdays and all Sundays off. Travelling to places is exciting, job security is always there until you perform. Teammates are wonderful.

Dislikes

Compensation is decent, but it is compared with your colleagues and then you don't get what you deserve.

Likes

Neptunus power plant have a dynamic and innovative environment that fosters continuous learning and professional growth. The collaborative culture and supportive team make it a grate place to work, as everyone is dedicated to achieving a common goals and providing top service to our clients.

Dislikes

None

Likes

1) Management's humbleness 2) Company's culture of no politics and transparent conduct 3) Company living to its vision to be great service brand and fulfilling workplace 4) Hard working & smart colleagues 5) Work-life balance 6) Growth opportunity in learning & career

Dislikes

There are very few companies where an employee will not find things to dislike, Neptunus is one of them. Here employee is not a paid worker but an extended family who is treated with dignity.