Muthoot Finance Customer Care Officer salaries in India (Updated 2025)

Likes

There no need to wear formals like banks .

Dislikes

Work culture is bad , we will not get the salary which is mentioned in the offer letter , there is no work balance even we have to work in Sunday's also . Heavy work pressure. There is no job security

Likes

salary hike and Career growth is nominal.. work culture and work life balance is best

Dislikes

Increment of salary and Incentives payout is only for seniors and RO employees, branch level employee only get the nominal amount

Likes

1.Market approach 2.On time salary and incentives 3.Accessible and easy to search services 4. Old and most known name in gold loan in market 5.brand goodwill

Dislikes

1. Security issues (unnecessary burden on employee) 2. It is like a high security jail 3. Unnecessary sales burden 4. Focus day ( no decreased roi no high per gram rate then it is illogical) 5. Sunday/night visit ( it should be the job done by security guard) 6. A number of products to sale with daily basis target (nobody can achieve all in a day) 7. Anybody unknown or new joinee in corporate or regional office can call you, threatened you,harrased you to complete his task on given time . 8. High rate of interest, difficult to add new customer comparing other banks and NBFC's 9. Muthoot most rust thing it's penalties ( a normal customer pays a lot extra RBI is still watching this fraud.

Likes

Salary always credited in right time

Dislikes

Dividing the staff with religion Similar promotion and pay not available.Very politics on staff promotion Higher Authorities and very bad Paying very less payment Not employee friendly oriented company