Musafir.com Customer Success, Service & Operations Department Salaries in Kochi

Likes

Was not at all a great place to work , Less told is better .

Dislikes

...y , SHRC /POSH should be must in this company , as they don't follow it at all . They hold back staff Salary and incentive , for the mistake done by the management , Would not suggest any one to join this company at all .

Likes

Bit of work life balance. Time flexibility Fine for freshers to gain entry in corporate

Dislikes

1. Management is biased towards one employee. For her, 2 months of wfh are allowed and for rest who follows the policy, hardly takes wfh/leave mgt raises questions. 2. Other Sr Manager can come at 11 for the shift of 9:30.. and leave same goes for her .she will come at ,10 and leave 6.. these are okat with mgt. Work does not get affected now. 3. False commitment regarding appraisal. 4. No RNR , team outing,

Likes

Work culture Team leader is supporting

Dislikes

Management is the worst only favoritism works just be loyal to management and you have every perks. Management hardworking candidates. Job security is not at you will never when they will company show you exit date

Likes

1. Airline and operation team management 2. Negotiation with Airlines & vendors to reduce cost 3. Lead revenue generation & increase it 4. Corporate retention with excellent customer service & keep on getting their feedback 5. Performance evaluation and handling operation team.

Dislikes

Coordination with departments