Mumbai Metro One Mumbai Customer Care Officer Salaries by 20+ Employees (Updated 2025)

1 - 7 years exp.

₹2.1 Lakhs - ₹3.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

11% more than the average Customer Care Officer Salary in Urban Transport Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Officer Salary 1 - 7 years exp. (7 salaries)	₹2.3 L/yr - ₹3 L/yr
Aviation & Aerospace Customer Care Officer Salary 4 - 7 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.8 L/yr
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Finance & Accounting Customer Care Officer Salary 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr

Last Updated: 1 Mar 2025

Companies similar to Mumbai Metro One for Customer Care Officer in Mumbai

Mumbai Metro One Customer Care Officer Salary

1 - 7 years exp. (27 salaries)

₹2.1 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Metro One Operation Customer Care Officer Salary 2 - 10 years exp. (3 salaries)	₹2.6 L/yr - ₹3.9 L/yr 18% more
Sammaan Capital Limited Customer Care Officer Salary 0 - 4 years exp. (25 salaries)	₹2 L/yr - ₹2.7 L/yr 12% less
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Kokilaben Dhirubhai Ambani Hospital Customer Care Officer Salary 0 - 8 years exp. (15 salaries)	₹2 L/yr - ₹4.2 L/yr 3% more
Dhani Loans and Services Customer Care Officer Salary 0 - 4 years exp. (10 salaries)	₹2 L/yr - ₹2.7 L/yr 2% less
Maha Mumbai Metro Operation Corporation Customer Care Officer Salary 1 - 4 years exp. (9 salaries)	₹2.5 L/yr - ₹2.8 L/yr 2% less

Customer Care Officer salary at Mumbai Metro One ranges between ₹2.1 Lakhs to ₹3.6 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 27 latest salaries received from various employees of Mumbai Metro One.

Latest annual salaries shared by Mumbai Metro One Customer Care Officer in Mumbai

1mo ago

₹2.5 Lakhs

2 years exp.

2mo ago

₹2.3 Lakhs

5 years exp.

10mo ago

₹2.3 Lakhs

4 years exp.

1y ago

₹3 Lakhs

7 years exp.

1y ago

₹3 Lakhs

7 years exp.

1y ago

7 years exp.

1y ago

1 year exp.

1y ago

1 year exp.

1y ago

1 year exp.

1y ago

1 year exp.

Experience wise Mumbai Metro One Customer Care Officer salaries in Mumbai

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
1 year (11 salaries)	₹2.1 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
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3 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
4 years (3 salaries)	₹2.3 L/yr - ₹3 L/yr
5 years (3 salaries)	₹2.3 L/yr - ₹4.8 L/yr
6 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
7 years (5 salaries)	₹2.3 L/yr - ₹3.6 L/yr

View all

Similar Designation salaries in Mumbai Metro One

Customer Care Executive Salary

(4 salaries)

₹2.15 L/yr - ₹2.3 L/yr

Customer Service Representative Salary

(3 salaries)

₹1.6 L/yr - ₹2.8 L/yr

Salary related reviews for Mumbai Metro One

2.9

Rated by 7 employees for salary & benefits

Customer Care Officer in Mumbai

Merchandising, Retail & eCommerce Department

3.0

• posted on 03 Aug 2020

3.0

for Salary and Benefits

Likes

In this pendamic situation were company do not have any income source but still the company pay for their employees and also ensure to all employees that there job is secure. Also those who are working in this pendamic situation the company take care of there safety to protect them from this pendamic and also conduct the online session to all employees about the covid-19 situation how to tackle or we can say how to protect our selves as well as our family.

Work satisfaction - Good

+1 more

Ticket Selling Officer in Lic Andheri (Andheri East Mumbai)

Other Department

5.0

• posted on 03 Jun 2022

5.0

for Salary and Benefits

Likes

I love working in Reliance Mumbai Metro and support our teammates a lot. SSP and manager help a lot.I think that do good work for the company. good feedback, Company policy are good.

Salary - Excellent

+6 more

Dislikes

Salary is a little less because we are old staff, yet in the evening there is salary which the new gets, same for us too.

Electrical Technician in DN Nagar

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 16 Oct 2023

1.0

for Salary and Benefits

Likes

Mumbai Metro line-1 is the best. Company policy time to time not working. Company in politics level work.

Dislikes

Behavior hr and managers level candidates support. Others people promotion not support mark appreciate.

Salary - Bad

+3 more

Ticketing Counter Staff in Mumbai

Customer Success, Service & Operations Department

4.0

• posted on 07 Jun 2019

4.0

for Salary and Benefits

Likes

Great organisations something new to learn in each and every day as meet different peoples not only ticketing part u should also aware of big station. big station more crowd. more crowd more responsibility. more responsibility more interact its seems like working in our home only with number of family members great experience.

Salary - Good

+1 more

Dislikes

No job security as u work as third party payroll only

Job security - Poor

+1 more

Customer Care Officer in Mumbai

Other Department

2.0

• posted on 12 Mar 2022

1.0

for Salary and Benefits

Likes

Nothing 8 years of my life that will never come back and the company will never value it,worst working culture no respect for staff specially junior staff ,arrogance of senior management ,no hike in salary ,no oprtunities ,worst culture .

Job security - Good

Dislikes

Everything about the company .

Salary - Bad

+5 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Mumbai Metro One Customer Care Officer Salary FAQs

What is the salary of Customer Care Officer at Mumbai Metro One in Mumbai?

The average salary of a Customer Care Officer at Mumbai Metro One in Mumbai typically ranges from ₹2.1 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Care Officer in Mumbai at Mumbai Metro One earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Care Officer Salaries at Mumbai Metro One can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Mumbai Metro One employees in India.

What is the estimated take home salary of a Customer Care Officer at Mumbai Metro One in Mumbai?

The estimated take-home salary of a Customer Care Officer at Mumbai Metro One in Mumbai typically ranges from ₹18,708 to ₹20,390 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Mumbai Metro One. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Mumbai Metro One for Customer Care Officer in India?

Metro One Operation	₹2.6 Lakhs to ₹3.9 Lakhs per year
Kokilaben Dhirubhai Ambani Hospital	₹2.0 Lakhs to ₹4.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mumbai Metro One, depending on the role and experience level.

What is the salary of a Customer Care Officer in companies similar to Mumbai Metro One in Mumbai?

The salary of a Customer Care Officer at companies similar to Mumbai Metro One in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Dhani Loans and Services	₹2.0 Lakhs to ₹2.7 Lakhs per year
Maha Mumbai Metro Operation Corporation	₹2.5 Lakhs to ₹2.8 Lakhs per year
Sammaan Capital Limited	₹2.0 Lakhs to ₹2.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Officer at Mumbai Metro One in Mumbai?

The salary growth for a Customer Care Officer at Mumbai Metro One in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Officer in Mumbai can expect the following growth trajectory at Mumbai Metro One:

Experience	Average Salary Range
1 year	₹2.1 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.3 Lakhs to ₹2.9 Lakhs per year
3 years	₹2.3 Lakhs to ₹3.0 Lakhs per year
4 years	₹2.3 Lakhs to ₹3.0 Lakhs per year

and so on.

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Mumbai Metro One Customer Care Officer Salaries in Mumbai

Mumbai Metro One Customer Care Officer salary in Mumbai ranges between ₹2.1 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 27 Mumbai Metro One latest salaries received from various employees of Mumbai Metro One.

Mumbai Metro One Customer Care Officer salaries in Mumbai (Updated 2025)

Companies similar to Mumbai Metro One for Customer Care Officer in Mumbai

Latest annual salaries shared by Mumbai Metro One Customer Care Officer in Mumbai

Experience wise Mumbai Metro One Customer Care Officer salaries in Mumbai

Similar Designation salaries in Mumbai Metro One

Salary related reviews for Mumbai Metro One

Customer Care Officer in Mumbai

Ticket Selling Officer in Lic Andheri (Andheri East Mumbai)

Electrical Technician in DN Nagar

Ticketing Counter Staff in Mumbai

Customer Care Officer in Mumbai

Mumbai Metro One Customer Care Officer Salary FAQs

Tell us how to improve this page.