Modern Automotives Customer Success, Service & Operations Department Salaries in India

Likes

...ible. Sr. level people always pay dirty politics instead of company improvement. HR polices of the company is worst, Gratuity policy, allowance policy, appraisal, salary payment time all are very poorly managed. HR department currently handling by whom that is very unprofessional also. No fix date of salary and even salary payment is in partially basis. Company financial condition is very poor. Steel unit of the promoter group already sold out another is also NPA with bank.

Dislikes

Maximum of team has left the company because of financial condition & HR Policies.

Dislikes

compensation is decent,but growth is slow.The work pressure is very high.sometimes,i have to work 14-18 hours straight in a day as i have to attand clint calls in the evening and sometimes late into night . Managers do not value an individuals " uniqui strengths,which is why i have to take back my suggestions most of the times. I do receive appreciation emails from my clint,but they mostly go unnoticed during my mid-year appraisal .Also,there is no on job training for fresher,hence senior folks like me have to guide them step-by step,which is a pain sometimes

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

Top level management mind set as operator level. Director level people are discussing topic on tea and water not focus new business. They are working clutre like home maker ladies. They are very negative mind people and this sign is very dangerous for company growth.

Dislikes

Immediately throw out these type of nagative mind set people from organisation otherwise company will be closed after some time.

Likes

I am surprised to see the review shared by Anonymous about our company. As these comments are false and seems to be shared out of frustration by someone or our competitor. Modern Automotives, since its inception, is a professionally managed company, having 7 state-of-the-art Manufacturing facilities across India. The company's systems are strong enough to mitigate the routine issues. All the processes are well defined and processed through our strong SAP Systems. HR Policies are in place and are rigorously followed. The company is associated with renowned Auto Majors i.e. Honda, Yamaha, TVS Motors apart from Japanese OEMs i.e. Musashi, KYB and many more. as a Tier-I supplier for their Autoparts requirements in Powertrain, Suspension & Chassis. The company is on its growth trajectory. I wish the Company & all my teammates best of luck.