M*Modal Customer Service Executive salaries in Mumbai

Likes

You find few people good as TLs. Salary will be credited on date.

Dislikes

Worst HR (Soumya), worst GM (Uday), worst OGM (Lakshmi) the torturer. These people make their own policy to eat your hard earned money other than company policies. No job security. They treat employees as their servants. No respect. Because of this attitude they closed 4 units. There were many good TLs and HRs, but they removed them. Lots of partiality to their own servants. No growth in this company. Useless inchargers or HODs in Chennai and Mumbai branches. Totally this company is down because of these people. Lots to tell, but enough.

Likes

Working for whole day. Deductions in basic salary. Work life is terrible. No hike at all since 3 years. Getting only 30% to 40% in basic salary. No incentives that we are supposed to receive. As per govt order that every one shud get basic salary during lockdown, our company did not support or follow those rules at all. Instead we are everyday working very hard to even get the basic salary which is less than 15000.

Likes

Its a US based company with minimal growth in career. Work environment is kinda good n friendly.

Dislikes

Salary is not as per the market value. Different t appraisal scores among the team members and each will be I formed of a different cut off.. 24/7 shift so life n work are on balance.

Likes

Was excellent earlier. But turned out to be nightmare the last two years. Provided attractive salary and incentive earlier, but brought me to stage of getting 4 thousand per month. Very unstable money here. Least expected, n management is only concerned about getting their work done. Neither our concerns address or least attention paid for employee well-being. Worst company now.

Dislikes

Hopeless management. Insecure salary. Biased. No career growth even after 5 years.

Likes

...the best speech recognition software used in the medical transcription industry. Salary is credited on time. They have a number of US Clients to whom they provide excellent healthcare services.

Dislikes

Growth is slow. Work pressure is high as the monthly targets have to be met despite low volumes of work. Lot of internal politics and favoritism.