Ministry of Railways Customer Service Executive Salaries by Employees (Updated 2025)

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₹2.3 Lakhs - ₹2.9 Lakhs

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Last Updated: 1 Apr 2023

Companies similar to Ministry of Railways for Customer Service Executive

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Hindustan Petroleum Customer Service Executive Salary 0 - 2 years exp. (7 salaries)	₹0.6 L/yr - ₹2.5 L/yr 46% less
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Bank of India Customer Service Executive Salary 0 - 2 years exp. (4 salaries)	₹1.1 L/yr - ₹2.5 L/yr 26% less
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Indian Railways Customer Service Executive Salary 1 - 5 years exp. (3 salaries)	₹1.8 L/yr - ₹3 L/yr 7% less

Customer Service Executive salary at Ministry of Railways ranges between ₹2.3 Lakhs to ₹2.9 Lakhs per year for employees with 4 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Ministry of Railways.

Similar Designation salaries in Ministry of Railways

Sales Executive Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Salary related reviews for Ministry of Railways

Assistant Section Officer in New Delhi

Budget Department

4.0

• posted on 13 Aug 2017

3.0

for Salary and Benefits

Likes

...passing your time here like people imagine working in a government organisation. About salary it is fine for a normal lifestyle. Best part about working here is the extra curricular activities you get to participate in like sports ( cricket, bodybuilding, Powerlifting, hockey, athletics etc), music, play and more. In the end it's your decision what you want in life more money and more work or ok money and ample time for yourself as well. Your Travelling by train will be sorted here as you are a Railway employee.

Job security - Excellent

+2 more

Dislikes

Promotion aspects are low here, salary not like you get in MNCs. Learning depends on you how much you want, noone will here hold your hand and teach you things.

Chief Electrical Engineer in New Delhi

Full Time

electrical engineering department Department

5.0

• posted on 28 May 2018

4.0

for Salary and Benefits

Likes

I liked diffrent types of challanges which railways puts before its officers and the team working during accidents and restoration works

Salary - Good

+6 more

Dislikes

anuual performance appraisal system is subjective and biased.needs to be made objective and performance based

Assistant Research Officer (Metallurgy) in Manak Nagar, Lucknow

Full Time

M&C dte Department

4.0

• posted on 03 Aug 2022

3.0

for Salary and Benefits

Likes

Systematic working. Mostly the assignment matches the profile & experience . One has freedom to express his view. Transperancy in most of the work.

Skill development - Good

+4 more

Dislikes

Appraisal and promotion is very poor although ready to deliver more than assignment. Recognition of work is not there.

Promotions - Poor

Senior Division Financial Manager

Finance & Accounting Department

5.0

• posted on 23 Nov 2019

2.0

for Salary and Benefits

Likes

Career growth for the few employ are good.Job is secured. Full of union politics connected with trade unions. Work environment is very good. In technical branch no innovation only coping from other country due to ill motive. Appraisal system is very much defective but some improvement noticed due to implementation of information to employ.

Skill development - Good

+3 more

Dislikes

Salary - Poor
Promotions - Poor

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Ministry of Railways Customer Service Executive Salary FAQs

What is the notice period for Customer Service Executive at Ministry of Railways?

According to AmbitionBox, 100% of the Ministry of Railways Customer Service Executives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Ministry of Railways Customer Service Executive Salaries

Ministry of Railways Customer Service Executive salary in India ranges between ₹2.3 Lakhs to ₹2.9 Lakhs. This is an estimate based on latest salaries received from employees of Ministry of Railways.