Metro Group of Hospitals Customer Service Officer salaries in India

Likes

Work life balance Salary benefits are good, like increment, promotion and job security is best in the hospital. I thoroughly enjoyed working with my colleagues. it' was a friendly atmosphere and I was motivated to go to the work every day. Management that nothing could stop me from completing objectives on time.

Dislikes

No any skill development opportunities, No-one traveling arrangment. Lot's of politics in side the organization.

Likes

All doctors behaviour good

Dislikes

Working hrs , salary time delay , and Nursing superintendent & Admin involved in wrong thing & activities . There may be some improvement in nursing staff after resignation of nursing superintendent .

Likes

...agement is transparent. There is huge cafeteria and gamning arcade for chilling. Company policies are good, appraisal s are fair and they give salary hike and bonus every year.

Dislikes

There is lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees

Likes

Umkal healthcare worked started 02aug 2010 and hospital and work salary good but same time salary waiti more above salary increase 10% years different department work knowledge years occasion party and diwali gift but 2013 shift hospital metro hospital and heart Institute......

Dislikes

A single woman in department 7 years and Working hours 9 but every day 1/1.5 hours extra every 7days but payments same like monthly and not increase salary because one every years same reason this is hospital is lose working than no increase salary with no bons any year not gift nothing any one that why I am leaving.

Likes

Working environment is good for service.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.