Metacube Software Customer Support Analyst salaries in India

Likes

I am truly impressed with the positive and inclusive culture fostered at our company. The environment encourages collaboration, open communication, and mutual respect, which makes working here both enjoyable and motivating. Leadership is approachable, and there is a genuine focus on employee well-being. The work-life balance is one of the standout aspects. I appreciate the flexibility offered, which allows for personal time without compromising on productivity. This balance helps reduce stress and increases overall job satisfaction, enabling me to maintain both professional success and personal fulfillment.

Dislikes

I would like to raise some concerns regarding the recent appraisal process and the overall structure of salary and benefits. Firstly, the appraisal felt lacking in transparency and clarity. There was little communication about the specific criteria used for evaluation, and as a result, it was difficult to understand how certain decisions were made. This lack of clear guidelines has left me feeling undervalued and uncertain about my growth within the company. Additionally, the compensation and benefits package does not seem competitive compared to industry standards. There has been little adjustment in salary despite increased responsibilities and contributions. This situation affects motivation and morale, as it feels like the effort put in is not being adequately recognized or rewarded.

Likes

Supportive work environment, Salary hike is good as per other Big MNC's, Learning environment, Job security.

Dislikes

Nothing to dislike but few points to point 1.Work load is high in some projects which leads to work on weekends. 2. Promotion/Increment cycle is not as per the Company policy. Employees may face delay in the increment cycle. Rest all is Good👍

Likes

No like

Dislikes

...I have not resigned. After that they teminate me. Without any notice periods. That did pay any amount. How they treat employees.

Likes

Initial Salary hike you get is good but it totally depends on project so no general way for this.

Dislikes

Employee's situation and condition dont matter they only order you to do this and do that. If you are not localite you will face many problems

Likes

...will shout on you every morning whether you complete your work on time or not. They'll not pay your appraisal if you leave the company. They will eat the pending appraisal for last 6-7 months.

Dislikes

Work environment is bad. Account department is bad