Merck Service Excellence Manager Salaries by 3 Employees (Updated 2025)

4 - 6 years exp.

₹9 Lakhs - ₹9.8 Lakhs

Low Confidence

Salary of majority employees

22% less than the average Service Excellence Manager Salary in Pharma Companies for 4 - 6 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Service Excellence Manager Salary 6 years exp. (AmbitionBox Estimate)	₹8.8 L/yr - ₹10.8 L/yr
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Data Science & Analytics Service Excellence Manager Salary 4 years exp. (AmbitionBox Estimate)	₹8.1 L/yr - ₹9.9 L/yr

Last Updated: 11 Jan 2025

Companies similar to Merck for Service Excellence Manager

Company name	Avg Annual Salary	Open Jobs
AstraZeneca Service Excellence Manager Salary 10 - 11 years exp. (4 salaries)	₹12.5 L/yr - ₹20 L/yr 61% more
DCB Bank Service Excellence Manager Salary 5 - 12 years exp. (8 salaries)	₹3.2 L/yr - ₹9.5 L/yr 37% less
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BT Group Service Excellence Manager Salary 13 - 17 years exp. (6 salaries)	₹19.6 L/yr - ₹24 L/yr 122% more
Merck KGaA Service Excellence Manager Salary 1 - 6 years exp. (5 salaries)	₹6 L/yr - ₹10.5 L/yr 21% less
Narayana Health Service Excellence Manager Salary 15 - 17 years exp. (4 salaries)	₹9.2 L/yr - ₹11.5 L/yr 9% more

Service Excellence Manager salary at Merck ranges between ₹9 Lakhs to ₹9.8 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of Merck.

Experience wise Merck Service Excellence Manager salaries

Last Updated: 11 Jan 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹8.1 L/yr - ₹10.3 L/yr
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6 years (AmbitionBox Estimate)	₹8.8 L/yr - ₹11.3 L/yr

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Top skills at Merck for Service Excellence Manager

Service Level Management Problem Management Incident Management Information Technology Automation Publishing Analytical Vulnerability Management Continuous Improvement Cobit Data Quality Problem Management Operations Auditing Capacity Management

Salary related reviews for Merck

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...en based on the tenure in the organisation and how close you are to the leaders. Everyone gets same hike in the bracket whether u just do excel work or cutting edge AI ML work or no work at all.

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This review is related to the initial interview process with HR.

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Initial interview with HR was chokingly disrespectful. HR representative was abrupt and inflexible. The tone of her voice and her overall communication style were passive aggressive. She indicated that per MERCK policy she will not share nor communicate any salary/compensation information and she "demanded" from the candidate to provide that information instead. - definitely a turn off. Will not join.

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Upper management always tries to involve and encourage all the employees all over the world.

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Indian colleagues treated as inferior as comparison to other foreign employees missing opportunities and compensation is terrible

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Medical Representative in Mumbai

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It's about things are satisfied with the teammates, training, job security, salary, travel, working environment, as well as work life balance.......

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In the Merck nothing else about the dislike but one things that It has to give learning programme for more and more.

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Merck Service Excellence Manager Salary FAQs

What is the notice period for Service Excellence Manager at Merck?

According to AmbitionBox, 100% of the Merck Service Excellence Managers reported a notice period of 2 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Merck Service Excellence Manager Salaries

Merck Service Excellence Manager salary in India ranges between ₹9 Lakhs to ₹9.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Merck latest salaries received from various employees of Merck.