BT Group Service Excellence Manager Salaries by 6 Employees (Updated 2025)

13 - 17 years exp.

₹19.6 Lakhs - ₹24 Lakhs

Low Confidence

Salary of majority employees

89% more than the average Service Excellence Manager Salary for 13 - 17 years of experience

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Last Updated: 14 Sep 2024

Companies similar to BT Group for Service Excellence Manager

Company name	Avg Annual Salary	Open Jobs
Vodafone Idea Service Excellence Manager Salary 10 - 15 years exp. (4 salaries)	₹8 L/yr - ₹18 L/yr 43% less
HCLTech Service Excellence Manager Salary 6 - 16 years exp. (5 salaries)	₹11 L/yr - ₹14 L/yr 43% less
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DCB Bank Service Excellence Manager Salary 5 - 12 years exp. (8 salaries)	₹3.2 L/yr - ₹9.5 L/yr 72% less
Merck KGaA Service Excellence Manager Salary 1 - 6 years exp. (5 salaries)	₹6 L/yr - ₹10.5 L/yr 64% less
AstraZeneca Service Excellence Manager Salary 10 - 11 years exp. (4 salaries)	₹12.5 L/yr - ₹20 L/yr 28% less

Service Excellence Manager salary at BT Group ranges between ₹19.6 Lakhs to ₹24 Lakhs per year for employees with experience between 13 years to 17 years. Salary estimates are based on 6 latest salaries received from various employees of BT Group.

Experience wise BT Group Service Excellence Manager salaries

Last Updated: 14 Sep 2024

Experience	Avg Annual Salary
13 years (3 salaries)	₹20.5 L/yr - ₹39.5 L/yr
14 years (AmbitionBox Estimate)	₹8.6 L/yr - ₹24 L/yr
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15+ years (AmbitionBox Estimate)	₹19.6 L/yr - ₹37.5 L/yr

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Salary related reviews for BT Group

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Skill development - Good

+2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Salary - Poor

+4 more

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Salary - Bad

+6 more

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Job security - Excellent

+4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Senior Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

2.0

• posted on 07 Oct 2017

1.0

for Salary and Benefits

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

Salary - Bad

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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BT Group Service Excellence Manager Salary FAQs

What is the salary of Service Excellence Manager at BT Group?

Service Excellence Manager salary at BT Group in India ranges between ₹19.6 Lakhs to ₹24.0 Lakhs for experience between 13 years to 17 years. According to our estimates it is 89% more than the average Service Excellence Manager Salary in India. Salary estimates are based on 6 latest salaries received from various employees of BT Group India.

How does the salary of a Service Excellence Manager at BT Group India compare with the average salary range for this job?

The average salary of a Service Excellence Manager at BT Group is 89% more than the average salary of a Service Excellence Manager in India. To know exact salary insights, login to view.

What is the salary of a Service Excellence Manager in companies similar to BT Group in India?

AstraZeneca Service Excellence Manager Salary - ₹12.5 Lakhs to ₹20.0 Lakhs per year
HCLTech Service Excellence Manager Salary - ₹11.0 Lakhs to ₹14.0 Lakhs per year
Vodafone Idea Service Excellence Manager Salary - ₹8.0 Lakhs to ₹18.0 Lakhs per year
Merck KGaA Service Excellence Manager Salary - ₹6.0 Lakhs to ₹10.5 Lakhs per year
DCB Bank Service Excellence Manager Salary - ₹3.2 Lakhs to ₹9.5 Lakhs per year

What is the estimated take home salary of a Service Excellence Manager at BT Group in India?

The estimated take-home salary of a Service Excellence Manager at BT Group ranges between ₹1,38,104 per month to ₹1,43,212 per month in India. The take-home salary calculation is based on the average BT Group Service Excellence Manager salary in India which ranges between ₹19.6 Lakhs to ₹24.0 Lakhs per year for employees with experience between 13 years to 17 years. Check how did we calculate take home salary?

What is the notice period for Service Excellence Manager at BT Group?

According to AmbitionBox, 100% of the BT Group Service Excellence Managers reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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BT Group Service Excellence Manager Salaries

BT Group Service Excellence Manager salary in India ranges between ₹19.6 Lakhs to ₹24 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 BT Group latest salaries received from various employees of BT Group.