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Merck

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4.2

based on 287 Reviews

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Customer Success, Service & Operations

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Merck Customer Success, Service & Operations Department Salaries in India

based on 86 latest salaries
Designation Avg Annual Salary Open Jobs

Supervisor

8 years exp. (AmbitionBox Estimate)
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₹8 L/yr - ₹11.9 L/yr

1 job opening

Senior Process Associate

6 years exp. (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.2 L/yr

Customer Service Professional

21 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Country Manager

26 years exp. (AmbitionBox Estimate)
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₹94.1 L/yr - ₹1 Cr/yr

Process Analyst

3 years exp. (AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr

Customer Service Associate

6 years exp. (AmbitionBox Estimate)
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₹0.4 L/yr - ₹0.5 L/yr

Customer Service Analyst

2 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Senior Supervisor

16 years exp. (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Desktop Support Engineer L2

3 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Major Incident Manager

5 years exp. (AmbitionBox Estimate)
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₹5.6 L/yr - ₹7.1 L/yr

Senior Processing Executive

5 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.8 L/yr

Infrastructure System Engineer

5 years exp. (AmbitionBox Estimate)
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₹5.9 L/yr - ₹7.5 L/yr

Lms Consultant

11 years exp. (AmbitionBox Estimate)
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₹12.6 L/yr - ₹16.1 L/yr

Senior Spanish Language Specialist

10 years exp. (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Spanish Language Analyst

1 year exp. (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.3 L/yr

Specialist

5 - 11 years exp. (10 salaries)
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₹4.7 L/yr - ₹9.5 L/yr

2 job openings

Expert

3 - 13 years exp. (3 salaries)
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₹8.5 L/yr - ₹23.1 L/yr

3 job openings

Senior Executive

5 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

1 job opening

Specialist 2

10 years exp. (AmbitionBox Estimate)
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₹7.6 L/yr - ₹9.7 L/yr

Last Updated: 28 Nov, 2024

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Merck

3.8

Rated by 13 employees for salary & benefits

Analytics Manager in Pune

Full Time

 · 

Data Science & Analytics Department

3.0
  •  posted on 21 Jul 2024
3.0
 for  Salary and Benefits

Likes

Perks like medical facility for family that they provide.

Dislikes

...en based on the tenure in the organisation and how close you are to the leaders. Everyone gets same hike in the bracket whether u just do excel work or cutting edge AI ML work or no work at all.

read more

Interview Process: Disrespectful And Aggressive HR in Quebec

Research & Development Department

1.0
  •  posted on 06 May 2022
1.0
 for  Salary and Benefits

Likes

This review is related to the initial interview process with HR.

Dislikes

Initial interview with HR was chokingly disrespectful. HR representative was abrupt and inflexible. The tone of her voice and her overall communication style were passive aggressive. She indicated that per MERCK policy she will not share nor communicate any salary/compensation information and she "demanded" from the candidate to provide that information instead. - definitely a turn off. Will not join.

read more

Senior Analyst-SCM in Bangalore / Bengaluru

Full Time

 · 

Procurement & Supply Chain Department

2.0
  •  posted on 26 May 2022
1.0
 for  Salary and Benefits

Likes

Upper management always tries to involve and encourage all the employees all over the world.

Dislikes

Indian colleagues treated as inferior as comparison to other foreign employees missing opportunities and compensation is terrible

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Medical Representative in Mumbai

Marketing & Communication Department

5.0
  •  posted on 22 May 2018
5.0
 for  Salary and Benefits

Likes

It's about things are satisfied with the teammates, training, job security, salary, travel, working environment, as well as work life balance.......

read more

Dislikes

In the Merck nothing else about the dislike but one things that It has to give learning programme for more and more.

Therapy Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Jul 2024
3.0
 for  Salary and Benefits

Likes

Overall it’s good culture company, but there is internal politics so that would be affect your personal growth.

Dislikes

Biggest concern is BM’s not behaving like a manager, he is behaving like senior representative,

see more salary related reviews

Merck interview questions by designations

Data Analyst (2)Therapy Manager (2)Statistical Programmer (2)Business Analyst (1)
View all 14 interview experiences
More about working at Merck

Merck Salary FAQs

How much does Merck pay per year?
The average Merck salary ranges from approximately ₹1 Lakh to ₹2.2 Lakhs per year for a Business Territory Representative and ₹30 Lakhs to ₹77.5 Lakhs per year for a Director. Salary estimates are based on 86 Merck salaries received from various employees of Merck. Merck employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in Merck?
The highest-paying job at Merck is a Director with a salary of ₹30 Lakhs to ₹77.5 Lakhs per year. The top 10% of employees earn more than ₹29.15 lakhs per year. The top 1% earn more than a whopping ₹77.50 lakhs per year.
What is the minimum salary in Merck?
Minimum salary at Merck depends on the role you are applying for. For Software Engineer the minimum salary is ₹3.5 Lakhs to ₹8.9 Lakhs per year, and for Analyst the minimum salary is ₹3 Lakhs to ₹10.5 Lakhs per year and so on.
What is the notice period at Merck in Customer Success, Service & Operations Department?
According to AmbitionBox, 57% of the Merck employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 23% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 44 responses on AmbitionBox in last 2 years.

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Merck Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Merck is INRunlock blur . Salary estimates are based on 86 Merck latest salaries received from various employees of Merck.

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