Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Merck KGaA Team. If you also belong to the team, you can get access from here

Merck KGaA Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 71 Reviews

filter salariesFilter salaries by
Designation
Experience
Location
Customer Success, Service & Operations

Clear (1)

Merck KGaA Customer Success, Service & Operations Department Salaries in India

based on 12 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Specialist

10 - 13 years exp. (4 salaries)
unlock blur

₹8.5 L/yr - ₹16.9 L/yr

Team Lead Operations

12 - 14 years exp. (AmbitionBox Estimate)
unlock blur

₹9.9 L/yr - ₹12.7 L/yr

Digital Expert

6 years exp. (AmbitionBox Estimate)
unlock blur

₹9.9 L/yr - ₹12.7 L/yr

Remote Support Engineer 2

3 years exp. (AmbitionBox Estimate)
unlock blur

₹5.4 L/yr - ₹6.9 L/yr

Research and Development Project Manager

10 years exp. (AmbitionBox Estimate)
unlock blur

₹16.6 L/yr - ₹21.2 L/yr

Service Excellence Manager

18 years exp. (AmbitionBox Estimate)
unlock blur

₹21.6 L/yr - ₹27.6 L/yr

Specialist

8 - 9 years exp. (AmbitionBox Estimate)
unlock blur

₹8 L/yr - ₹8.7 L/yr

Last Updated: 20 Jan, 2025

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
Got a question about Merck KGaA?
Ask anonymously on communities.

Salary related reviews for Merck KGaA

2.8

Rated by 4 employees for salary & benefits

Senior Analyst in Bangalore / Bengaluru

Engineering - Software & QA Department

5.0
  •  posted on 20 Jun 2022
3.0
 for  Salary and Benefits

Likes

Team is very supportive.The balance with the company is very good.You can raise your concerns which are career related and they will make sure that you are receiving what you ask for.

read more
  • Skill development - Good
    +4 more

Dislikes

Compensation benefits.Veeva and Salesforce are niche skills and as per the market standards the compensation provided by Merck is quite low. This should be understood by the HR Managment and they should make market corrections for the exisiting skilled employees in order to reduce the attrition rate.

read more

Service Excellence Manager in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 10 Nov 2024
3.0
 for  Salary and Benefits

Likes

Merck is a good company with great work culture and employee benefits.

  • Skill development - Good
    +4 more

Dislikes

Need improvement in some managements who are dumping all the work to team without estimating the efforts and value addition out of it.

read more

Product Specialist in Bangalore / Bengaluru

Full Time

 · 

Marketing & Communication Department

5.0
  •  posted on 25 Nov 2024
4.0
 for  Salary and Benefits

Likes

Company with best work life balance and employee centric policies. Good for long service with some great benefits and perks.

read more
  • Salary - Good
    +6 more

Dislikes

Nothing as of now. Compensation can be little bit improved as per industry standards.

Associate Director in Bangalore / Bengaluru

Full Time

 · 

Healthcare & Life Sciences Department

5.0
  •  posted on 30 May 2022
5.0
 for  Salary and Benefits

Likes

Overall good company to work for. The company is stable and provide good overall growth opportunities.

  • Salary - Excellent
    +6 more

Dislikes

Can reduce politics and requires lot of alignments before performing any tasks. Need to follow agile approach.

Senior Analyst in Bangalore / Bengaluru

Engineering - Software & QA Department

2.0
  •  posted on 26 May 2022
2.0
 for  Salary and Benefits

Likes

Company wise it is good, but the you never expect any support/help from management and team members. They believe in monopoly.

read more

Dislikes

Company is good, but people of the company is not good. Don't expect any help or support from team members or manager. The words of Team leader is final. There is no job security at all. Also they don't give Two months notice period if they put you in PIP and at the last day of PIP they will call you and will threatened you to resign else they will terminate you. I never see this type of situation in any other organization. They are not employee friendly at all.

read more
  • Salary - Poor
    +6 more
see more salary related reviews

Merck KGaA interview questions by designations

Senior Analyst (1)Associate Analyst (1)Medical Representative (1)
View all 3 interview experiences
More about working at Merck KGaA

Merck KGaA Salary FAQs

How much does Merck KGaA pay per year?
The average Merck KGaA salary ranges from approximately ₹5 Lakhs to ₹6.3 Lakhs per year for a Associate Software Developer and ₹26 Lakhs to ₹70 Lakhs per year for a Associate Director. Salary estimates are based on 12 Merck KGaA salaries received from various employees of Merck KGaA. Merck KGaA employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Merck KGaA?
The highest-paying job at Merck KGaA is a Associate Director with a salary of ₹26 Lakhs to ₹70 Lakhs per year. The top 10% of employees earn more than ₹30 lakhs per year. The top 1% earn more than a whopping ₹62.94 lakhs per year.
What is the minimum salary in Merck KGaA?
Minimum salary at Merck KGaA depends on the role you are applying for. For Data Analyst the minimum salary is ₹4 Lakhs to ₹10 Lakhs per year, and for Associate Analyst the minimum salary is ₹4.5 Lakhs to ₹10 Lakhs per year and so on.
What is the notice period at Merck KGaA in Customer Success, Service & Operations Department?
According to AmbitionBox, 83% of the Merck KGaA employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 17% reported a notice period of 1 Month.This is based on 12 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Merck KGaA Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Merck KGaA is INRunlock blur . Salary estimates are based on 12 Merck KGaA latest salaries received from various employees of Merck KGaA.

write
Rate your company