Max Healthcare Call Center Manager salaries in India

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

I am last working in max vaishali hospital. My roll in max hospital of as a medical transcription. I like working in max hospital about its a better career growth and good work environment.

Dislikes

My dislike point of max vaishali hospital. My salary scale is very low on my work calculation, of my any other colleagues, I have to work 10-11 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Otherwise no issue for max vaishali hospital.

Likes

The salary was always paid on time.

Dislikes

There was no growth in our department because the manager never gave a rating of “exceeds expectations” during appraisals ,As I completed my all tasks .And they never gave us an opportunity to advance in the department.

Likes

Patientcare and variety of cases and lot of appreciation from patients and clinical colleagues and staff . Appreciation awards for best turn around time

Dislikes

...ssional and noncommitted, unimodality, experience of small hospital - doctors . Those who butter seniors, indulge in politics and least output in patient care given weightage , pay , perks, position. As until you work in the Radiodiagnosis Department, MAX Shalimar Bagh the seniors Admin or from MAX Saket will not understand the politics. I initiated and established and headed Dept of Radiodiagnosis in a particular MAX branch since 2011, but had to leave because of politics created to snatch headship , seniority and pay despite having the best turn around time, awards, initiated DNB programme, only one efficient in all Modalities USG, CT Scan and MRI. Seniors from MAX Saket or Senior Admin cannot understand in their monthly visit because of politics created to take headship, salary as they are not working in the Dept. Despite being popular in patients and clinical colleagues because of my reporting because of politics I had to quit. I have experience of more than 25 years in all three modalities and experience of Sir Gangaram Hospital, Rajeev Gandhi Cancer Hospital and served max for almost thirteen years - for me mental peace was more important than working in a place where patient care suffered and politics was given weightage. MAX as a healthcare organization is great but the admin from Saket will never come to know of Dept politics

Likes

Best state of art infrastructure, facilities and professionalism. Focus on up to date academics. Everyone is working hard and mostly dedicated. Head of department is super cool, well qualified,very knowledgeable and ever helping person.

Dislikes

Below average salary and hardly any incentives. HR could be more helpful and have empathy. Lots and lots of documentations and paperwork ( for same thing) Hard works and efforts could be recognised and appreciated better. Very long notice period for resignation.