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4.3

based on 1.6k Reviews

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Mumbai
Customer Success, Service & Operations

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Matrimony.com Customer Success, Service & Operations Department Salaries in Mumbai

based on 50 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Relationship Manager

0 - 10 years exp. · Mumbai (7 salaries)
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₹3.6 L/yr - ₹5.1 L/yr

3 job openings

Assistant General Manager

15 - 17 years exp. · Mumbai (3 salaries)
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₹13.5 L/yr - ₹17.2 L/yr

Sales Executive

1 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.2 L/yr

Deputy Manager

11 - 12 years exp. · Mumbai (AmbitionBox Estimate)
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₹6 L/yr - ₹6.3 L/yr

Starting your career? Discover Matrimony.com fresher salaries in India

Quality Analyst

3 - 4 years exp. · Mumbai (AmbitionBox Estimate)
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₹3 L/yr - ₹3.1 L/yr

Manager OPS

16 - 17 years exp. · Mumbai (AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr

Senior HR

4 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr

Customer Service Associate

0 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.3 L/yr

Associate Sales Manager

10 - 11 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4 L/yr

Associate General Manager

20 - 21 years exp. · Mumbai (AmbitionBox Estimate)
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₹7.1 L/yr - ₹18 L/yr

Customer Service Officer

2 - 3 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.2 L/yr

Unit Manager - Operations

10 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Team Lead

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹4 L/yr - ₹5 L/yr

1 job opening

Senior Team Leader

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.8 L/yr - ₹7.4 L/yr

Customer Support Executive

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2 L/yr

Senior Operations Manager

18 years exp. · Mumbai (AmbitionBox Estimate)
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₹14.4 L/yr - ₹18.4 L/yr

Realation Ship Manager

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Deputy Manager Customer Service

13 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.6 L/yr

Deputy Manager Customer Care

12 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.6 L/yr

Relationship Manager

5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.6 L/yr

1 job opening

Last Updated: 10 Feb, 2025

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2w (edited)
depressedguava
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works at
Infosys
Confused about Salary negotiations
CTC - 8 LPA Loc - Bengaluru, India I have been working in the same company for the last 5 years. My salary went from 3.6 LPA to 8 LPA over the years. I recently put papers, and, started giving interviews. I got an offer from TCS for 15 LPA(12.8 fixed). For more than a month, I've been giving interviews, asking for 18 LPA and many HRs are rejecting straight away, citing it is more than 100% hike from my current CTC. I kept trying and now I am selected for 5 companies - Iris Software, Capgemini, Quantzig Analytics, PwC, HCL, Infinite. Salary discussions are about to start and I'm confused. I'm not good at this. Can anyone suggest?
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Salary related reviews for Matrimony.com

4.0

Rated by 21 employees for salary & benefits

Service Officer in Bhubaneswar

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Aug 2023
4.0
 for  Salary and Benefits

Likes

... and sefty for female employees Strong process conduct training for new joiners Salary on time. Good initiative events for motivating employees by Hr and training team.

read more
  • Salary - Good
    • +6 more

Dislikes

Nothing to share till now

Customer Service Executive in Ernakulam

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Jul 2023
5.0
 for  Salary and Benefits

Likes

I started my career in sales.In sales there is more potential to earn than salary. As per target we get incentive and ear very well. Trainer and all are supportive. It's an office job with good infrastructure. Salary and incentive are always on time.

read more
  • Salary - Excellent
    • +6 more

Dislikes

No

Customer Service in New Delhi

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 05 Nov 2024
1.0
 for  Salary and Benefits

Likes

One good salary get credited on time

  • Job security - Good

Dislikes

Nothing to learn Zero motivation from management Zero Skills development program Underpaid employees No value of tenured employees Zero employees Retention policy Bad incentive Bud customer service Business centricity only No HR activity

read more
  • Salary - Bad
    • +5 more

Senior Software Engineer in Chennai

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 22 Dec 2024
3.0
 for  Salary and Benefits

Likes

Insurance, on time salary

Dislikes

No proper testing and release. Developer alone responsible for all the production issues. No proper working environments. No PRE RELEASE environment. Very very risk to work here.

read more
  • Skill development - Bad
    • +4 more

Senior Relationship Manager in Chennai

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 09 Feb 2024
4.0
 for  Salary and Benefits

Likes

Salary on time

  • Salary - Good

Dislikes

Work culture and company is not having database member’s escalate for profiles and Chennai is ahead office and it a matrimony company where member will be from pan India however Chennai people only don’t like people from other region and state head of the region is so cunning if she will start dislike anyone she will taunt the person and will make sure that employer is leaving in bad note so do not join this company

read more
  • Skill development - Bad
    • +5 more
see more salary related reviews

Matrimony.com interview questions by designations

Senior Relationship Manager (6)Relationship Manager (5)Sales Executive (3)Telecaller (3)
View all 87 interview experiences

Know more about Matrimony.com Mumbai

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Matrimony.com Salary FAQs

How much does Matrimony.com pay per year?
The average Matrimony.com salary ranges from approximately ₹0.5 Lakh to ₹2 Lakhs per year for a Office Assistant and ₹33 Lakhs to ₹40 Lakhs per year for a General Manager. Salary estimates are based on 50 Matrimony.com salaries received from various employees of Matrimony.com. Matrimony.com employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in Matrimony.com?
The highest-paying job at Matrimony.com is a General Manager with a salary of ₹33 Lakhs to ₹40 Lakhs per year. The top 10% of employees earn more than ₹9.01 lakhs per year. The top 1% earn more than a whopping ₹38 lakhs per year.
What is the minimum salary in Matrimony.com?
Minimum salary at Matrimony.com depends on the role you are applying for. For Service Executive the minimum salary is ₹1 Lakh to ₹3.2 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1 Lakh to ₹3 Lakhs per year and so on.
What is the salary package for freshers in Matrimony.com?
The average salary at Matrimony.com for freshers varies from ₹1 Lakh to ₹1.9 Lakh per year for Relationship Executive and ₹5 Lakhs to ₹9.1 Lakhs per year for Corporate Sales Executive.
What is the notice period at Matrimony.com in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 55% of the Matrimony.com employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 15 days or less, 36% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 33 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Matrimony.com , Mumbai is INRunlock blur . Salary estimates are based on 50 Matrimony.com latest salaries received from various employees of Matrimony.com.

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