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MassMutual

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4.0

based on 90 Reviews

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Customer Success, Service & Operations

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MassMutual Customer Success, Service & Operations Department Salaries in India

based on 22 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Analyst

3 - 4 years exp. (4 salaries)
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₹4.5 L/yr - ₹5.9 L/yr

Analyst

1 - 4 years exp. (4 salaries)
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₹4.9 L/yr - ₹7 L/yr

Lead Analyst

6 - 10 years exp. (3 salaries)
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₹5.2 L/yr - ₹8.1 L/yr

Team Lead

9 - 12 years exp. (3 salaries)
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₹14 L/yr - ₹19.9 L/yr

Global Service Delivery Manager

16 - 18 years exp. (3 salaries)
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₹37 L/yr - ₹50 L/yr

IT Operations Lead

12 years exp. (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Tivoli Workload Scheduler Administrator

10 years exp. (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Operations Analyst

1 year exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Associate

4 - 5 years exp. (AmbitionBox Estimate)
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₹10 L/yr - ₹11.2 L/yr

Last Updated: 22 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for MassMutual

3.8

Rated by 10 employees for salary & benefits

Senior Associate in Hyderabad / Secunderabad

Full Time

 · 

IT & Information Security Department

4.0
  •  posted on 25 Jun 2023
5.0
 for  Salary and Benefits

Likes

Salary and benifits

Dislikes

It's only suitable for either entry level or for ready to retire. Common work, no promotions, onsite people can do anything anytime, no collaboration between team mates and with onsite teams.

read more

Senior BI Developer, MicroStrategy Consultant in Hyderabad / Secunderabad

Engineering - Software & QA Department

4.0
  •  posted on 19 Apr 2022
5.0
 for  Salary and Benefits

Likes

Good compensation and benefits, career opportunities

Dislikes

Few senior management people have sevice company culture, No hybrid model work. We have to go to office everyday and there is a attendance sheet. This is not expected from a product base company.

read more

Test Lead in Hyderabad / Secunderabad

Full Time

 · 

Project & Program Management Department

5.0
  •  posted on 17 Jun 2024
3.0
 for  Salary and Benefits

Likes

A free look inside company with good work life balance

Dislikes

Micro management is very much where people managers try to look for reason for like Sick leaves, WFH. They want us to maintain 20 trackers for updates which they need. Especially QA Managers are very un professional and don’t know what is work culture in IT. If you are technically strong then no one can even touch you

read more

Senior Associate in Hyderabad / Secunderabad

Full Time

 · 

BFSI, Investments & Trading Department

5.0
  •  posted on 11 Aug 2024
5.0
 for  Salary and Benefits

Likes

Management really looks for what employees think and contiously seek feedback from them to improve the organisation. Lots of employee oriented programs keep happening very often. Benefits provided to employees are really good. Appreciation and recognition is very much focused towards employees.

read more

Dislikes

Nothing to mention or to pin point anything specific.

Associate Data Engineer in Hyderabad / Secunderabad

Data Department

4.0
  •  posted on 12 Nov 2022
3.0
 for  Salary and Benefits

Likes

Great work life balance. I never had to extend my work hours. Supportive management. Got chance to work on latest technologies. Innovations and new ideas are welcomed. Good benefits like free transport and free snacks. In house Gym. Many recreational activities

read more

Dislikes

Salary is average. Not pretty sure about the promotions as I have joined recently (< 1 year)

see more salary related reviews

MassMutual interview questions by designations

Senior Associate (6)Data Engineer (3)Software Developer (2)Department Manager (1)
View all 30 interview experiences
More about working at MassMutual

MassMutual Salary FAQs

How much does MassMutual pay per year?
The average MassMutual salary ranges from approximately ₹2.5 Lakhs to ₹3 Lakhs per year for a Intern and ₹27.2 Lakhs to ₹40.8 Lakhs per year for a Manager. Salary estimates are based on 22 MassMutual salaries received from various employees of MassMutual. MassMutual employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in MassMutual?
The highest-paying job at MassMutual is a Manager with a salary of ₹27.2 Lakhs to ₹40.8 Lakhs per year. The top 10% of employees earn more than ₹24 lakhs per year. The top 1% earn more than a whopping ₹46.62 lakhs per year.
What is the minimum salary in MassMutual?
Minimum salary at MassMutual depends on the role you are applying for. For Senior Analyst the minimum salary is ₹4 Lakhs to ₹9.4 Lakhs per year, and for Analyst the minimum salary is ₹4.9 Lakhs to ₹12.7 Lakhs per year and so on.
What is the notice period at MassMutual in Customer Success, Service & Operations Department?
According to AmbitionBox, 79% of the MassMutual employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 13% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 24 responses on AmbitionBox in last 2 years.

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MassMutual Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at MassMutual is INRunlock blur . Salary estimates are based on 22 MassMutual latest salaries received from various employees of MassMutual.

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