Maruti Suzuki Customer Service Professional salaries in India

Likes

1) Flexibility to experiment and learn 2) Good Compensation 3) Strong Culture fostering discipline

Dislikes

1) Not so smart senior leadership and most of them underqualified for the role although executive leadership is great 2) Micro management culture disseminated by the mindset of people with poor or no business/management skills sitting at the senior leadership 3) The structure comprising of Asst. Manager --> Dept. Manager --> Manager --> Sr. Manager doesnt follow the classic pyramid structure, in fact people at Sr. Manager level are more in numbers than at Asst. Manager level making progression difficult, which is even further aggravated with low attrition 4) Lala culture to certain extent especially related to promotion policies

Likes

1. From learning perspective MSIL is a good company as they have many models.

Dislikes

1. Work pressure is high but compensation is not that good. 2. Working hours are very high. 3. Work life balance is not good.

Likes

In R&D, there is good work life balance, salary is good and bonus is also lucrative, particularly in good times.

Dislikes

Sir culture is there. Bell curve policy, you are bound to get a lower grade in span of 4 years. Recently more levels have been included in between for promotions.

Likes

- Employee benefits - YoY hike & Variable pay - Good for beginners for their learnings and automotive exposure - Highly encouraged for doing innovative stuffs - Person who want to stabilise financially, MSIL is a good option (decide based on the dislikes section)

Dislikes

- Worst Work culture - Company culture won't fit for experienced persons - Top level management is highly conservative and show Arrogance attitude - Weakened HR department - High level of Micro Management - Top management people won't consider you as an employee rather a slave - Hierarchical mindset - Leader/boss delegate the pressure (from their seniors) to all levels - Played good & bad cop game during notice period - Located in the highly air and water polluted region (not preferable for who have lungs related disease, more prone to PM2.5 further may reduce their lifespan) The above points were experienced personally for the tenure of 5 years. I hope this review may save atleast one person from toxic environment.

Likes

Wages and incentives used to be good but not now. So called job security, Yes, but what is the point of a job security if you are not employable somewhere else and grow on a very stagnant basis having managers with very stringent attitude.

Dislikes

Free food, good salary, five days off, shutdown twice in a year.