Mahindra Holidays & Resorts Senior Relationship Manager salaries in Ernakulam

Likes

You will get your salary on time

Dislikes

pathetic work culture, if you are working with club Mahindra it means you don't have any other option, even managers are also very abusive and if you are complaining against him overall management is against you. no one care about forntliners. no weekoffs, no work timings

Likes

On time salary Nothing else… everything else is negative

Dislikes

- Work pressure You have to give a sale on daily basis which you cant since the product is a luxury product which no one needs. The managers will pressure you and make your day horrible if sale is not given - No work life balance You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which he will not give you. You get one day week off from monday-Thursday only for first 3 weeks, final week there is no off.. Saturday and Sunday are compulsory working. Even during week off they will fix an appointment and ask you to go -incentives Everything is fake. They have so many eligibility criteria for getting eligible to get incentives. Good luck passing everything. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves the membership plan which will obviously happen because of zero service provided to them. Basically you’ll get good incentives this month you’ll feel happy which will be taken back next month itself 😂 it’s rotational - Zero service They basically ask you to scam people, give so many false assurance to clients to covert them, even if you refuse to do these your manager will do and make you handle the client so in the end you will be trapped and debit will be initiated from your salary if the client escalates -Politics Constant work by managers to kick people out from the company, you need to be on their good side to get opportunities and save your job

Likes

Salary is on time. Working with a big brand gives CV a boost.

Dislikes

Absolutely zero work-life balance. People work here 12-14 hours a day on a daily basis for 7 days a week. Week-offs are far-fetched, no week-offs. Absolute partiality exists within branches. Incentive criteria is absolutely terrible. No support from branches and there are people who always will try to feed on other's work. No national holidays. People work here continuously without a single day off for 2-3 months regularly.

Likes

No work life balance and you will get Demotivation always . Managers are little supportive they will ditch you on every commitment in front of Customer

Dislikes

Not a single thing which I liked ! Only Salary is on time. Much travelling you will be informed a night before

Likes

Terrible Job Security, Poor work Culture, Disgusting Management

Dislikes

There's a lot of politics and the management doesn't address our issues. Salary is decent but career growth is really slow. One has to give up on his personal life for this job, as it doesn't provide any work life balance. Company policies can changes every month.