Magnit Global Customer Service Consultant salaries in India

Likes

Salary credited on time. HR policies and employee benefits are good.

Dislikes

Company experience frequent changes in its management, with many high level executive, including CEO, being replaced abruptly, leading to the lack of job security for employees. As a result company's unstable business environment, there have been extensive lay offs of valuable assets. Directors are misusing their authorities and lack professionalism. Those who excessively praise their superiors can progress in this environment. Additionally, it seems that management has inflated ratings by pressuring employees to submit positive reviews, which raises a doubt about authenticity of the reviews. The management consistently falls short when it comes to effective team management and showing respect to their employees. Team dynamics suffer, and employees often feel undervalued and unsupported.

Likes

... versed with their assignments. Directors are always helpful and approachable. Salary being credited 1 day before the first day of the month.

Dislikes

Nothing like dislike.

Likes

Pay and Office infrastructure

Dislikes

Apart from Pay and office infrastructure, nothing is good about this company. Company is not bad but the people working in management are worse. they made the work environment so toxic and narrow mind that a good ad efficient employee can not survive and grow. NO JOB SECURITY even you got hired permanently or working from last 2-3 years they can do layoff anytime. Even though you are sick they will not give you any leave of WFH, or if you will take leave next day in team meeting they will scold you in front of everyone in meeting call which is really embarrassing. TA director is so egoistic that he will not listen your concern at all. If you will discuses anything with him and put your points forward, he will insult you like anything. for him, only he is right. though company's policy, infra, food, everything is good but because such toxic upper level management people there is No mental peace at all.

Likes

...pporting Leads and Managers always ready to help you in any difficult situation. Really loved working with this company good pay structure with lucrative night shift allowances policy. Learning opportunites are good great company to have the stability and growing career.

Dislikes

There is no dislikes as such from my side for the company.

Likes

Magnit provided me a great learning experience in client services. I was highly satisfied with the nature of work when I managed client Toyota.

Dislikes

It does not have a structured or organized feedback system. Salary/promotions are given only in terms of seniority and not quality of work.