LG Soft India Senior Customer Care Officer salaries in India

Likes

1. LSET exam: One positive aspect is that the company encourages employees to clear LSET exam which can be beneficial for skill development. However, the managers who nominate candidates to attend the exam seem biased.

Dislikes

...e the power or influence to address issues that affect the work environment. 9. 9-Hour mandatory office hours: The company enforces a strict 9-hour office schedule, with pay cuts for those who don't meet it. However, this isn't an issue as employees are already working 12 hours every day. Avoid joining HES(Home entertainment solutions)/MS(Media solutions) department.

Likes

Good pay

Dislikes

Leaders have no clear vision,the plans will change very frequently and they expect you to deliver everything within no time ,lot of pressure and finally what you have developed will never gets mainlned

Likes

Nothing

Dislikes

Strict working hours 9 to 6 [ you should complete 9hours, if you will not complete company will cut you pay or leaves] No WFH available No employee perks No work life balance There are no experienced seniors who can give you KT [knowledge transfer]. All are either freshers or have 1 year of experience. Micro management is there

Likes

...rk life balance.. you never know and remember what it is.. too much of politics. If there are 2 persons (1 Tamil and other) with same experience and salary, but the treatment for Tamil guy is good and the other guy like we are even knowing and have good knowledge also the treatment is worst.. it is a biased work place.. Never join here even if you don't have job also as it will ruin your career. Better join other company for same salary.. Never join LG soft India.. Very worst company

Dislikes

Lead behaviour No recognition if you are not tamilian. Very big biased work culture.. Need to stay in office even no work is there.. No proper document and you need create Collab pages to and documents your self..

Likes

...ry, but if you clear it you get recognition and respect from higher management . Pay is also good compare to many other companies in my domain. Even though i have been here for just about eight months, they still considered me for appraisal. i was hoping for max 5% hike but to my surprise i got 20%. i was so happy , surprised and I had happy tears. I don't know if this is the normal hike they give or if they have given only this year. and if you have any new ideas, managers are open to listen to it, they will give time for POC, later they will review POC, if response is good, later you can work on it

Dislikes

Timings - you have to be office 9 hours Management - i feel it is bit old school, we have to every small thing to them Korean culture - we have to follow everything as per HQ decision Food- breakfast is good, but afternoon lunch is so bad, at least for me