Lenskart Manager Customer Service Operations salaries in Gurgaon / Gurugram

Likes

Training and personal growth part of the company is great. Managers are very supportive and strive on worming towards both company and it's personnel growth.

Dislikes

The salary and incentive structure could improve, work life balance is somewhere missing.

Likes

Overall V.v.v.poor experience & pathetic firm..

Dislikes

🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎

Likes

fast-paced growth environment, ample opportunities for career advancement, a focus on customer satisfaction, innovative technology in the eyewear industry, and the chance to contribute to making affordable eyewear accessible to a wide audience

Dislikes

high pressure sales environment, lack of work-life balance, inconsistent compensation, poor job security,

Likes

Nothing

Dislikes

The worst company in my entire career. Never ever join even if they offer you good salary (I know they never, they only match your salary). They exploit you in all ways possible. This doesn't feel like software office, they treat you like daily wage labour. Please don't join and get trapped here. You will definitely regret joining. I hope all our pain would someday come back to the company and this company would vanish.

Likes

Salary

Dislikes

Constant manpower suffeling Cleaning done by staff When customer is not on the store, staff can't sit & don't use mobile Duty xtra hours Incentive policy is not good thats why 90% staff get 500 to 1k incentive