Lenskart Customer Support salaries in Gurgaon / Gurugram

Likes

Overall V.v.v.poor experience & pathetic firm..

Dislikes

🦻👎👎👎👊 1.Daily basis 3/4 hour extra time work.. 2.After Extra time work they can't provide full salary. 3.If store Target achieve, incentive not given to staff. 4.Daily concall 8/10 in unprofessional language. 5.Any time transfer to manpower 1 location to other. 6.Manpower crunch always. 7.Mistrey Audit used for staff cut incentive. 8.HR policy for Harrasment (Not support for any staff) 9.Store expenses used first for pocket when expenses submit for approval not approved. 10. If you stand store for growth 📈 they not appreciate. Moral of story :- Waste time & experience. big👎👎👎

Likes

Empowerment upto some extent

Dislikes

No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field

Likes

Salary gets credited on time.

Dislikes

Frequent shuffling of stores. Baised and unprofessional behaviour from AOM. Partiality and politics prevails within the cluster. If you are not a big Jalra then you have to suffer. All your efforts will not get unnoticed and will not be appreciated and your growth will be stopped by the AOM by giving bad remarks to the organisation. If you are a female employee then you can survive here, you will get all privilege by being nice to the AOM. Very cheap mentality.

Likes

Salary On-time

Dislikes

I have seen such a company for the first time, I have five years of experience in the retail sector, the management is the worst, I have come from a very big company, I thought I would learn something

Likes

Getting multi task work experience IT system is very good supporting, everything is on digital no paper work. You can easily start your career here in retail They will always ready for rejoin but not get pay Join but not give much time and move on

Dislikes

Salary increment is two low Growth but no pay u need to work in under staff salary as a manager Company’s dont have any emotion for their employees even the ZM OR Aom People come here left within a 6 months Customer is real king here every cx will shouting and post on social media Their product is good but due to un experience staff customers face a lot issues