Larsen & Toubro Limited Assistant Customer Service Representative salaries in India

Likes

Work culture, work life balance is good.

Dislikes

Poor appraisal and promotion processes. The HR team shows little concern for employees' contributions, and the management's approach to salary increments is ineffective.

Likes

Good work environment and culture. Some teammates are supportive but some teammates and ASM is transparent

Dislikes

Salary is good but career growth is slow. There is a lot of politics right now. The politicians are ASM and RSM.

Likes

Good job

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

During lockdown they had supported me and given me the salary that I want but after lock down lifted at the time of unlock 2.0 in September they behave very rudely with employees in the process of pink slips

Dislikes

Working culture and environment was good,but people do lot of politics in work life

Likes

Car for getting from Room to site & salary timing is fix nd correct, job security is good, company management is very good Behaviour etc.

Dislikes

Company policy is good, Company senior staff Behaviour is good, company team work planning is good, company safety management nd all management is responsible