L&T SuFin Head Customer Service salaries in Mumbai

Likes

L&T Sufin good place for work, on time salary, alternative Saturday leave and good atmosphere.

Dislikes

Customer service, bgoz every client feedback negative only. Need to improve customer service. It's affecting sales.

Likes

1)Timely Salary 2) Brand Name L & T

Dislikes

1) Company is into directionless drifting mode, unable to differentiate it's model from B2B or Fintech. 2) Management is unclear about its goals and implements new policy each week/months. 3) Extreme Favartism policy from State heads and regional heads level. 4) Many unethical and fake orders are generated to justify numbers and even local regional heads are aware. 5) Customers are not satisfied with the model.

Likes

Good Management team and open door policy

Dislikes

Can be a good pay master and more importance can be given to employee skill development/ growth. More learning opportunities and monthly employee engagement activities to be increased.

Likes

Nothing is fix is fix of all 😂 Confused? Same here 🤗

Dislikes

Promotional, growth, work criterias not fixed, even no fuel allowances every month, *mediclaim policy is of 20,000/- yes zero's are correct, *Off role, no process to get perform and onrole *Work timings are conffused some places 9-6 , some place 9 to 6.30 no one has clarity on this so everyone ask to do 9 to 6.30 for safer side * No confirmation on any holidays even that holiday comes to an end

Likes

Only satisfaction of working with Brand L&T, Nothing else.

Dislikes

Working culture is hectic, management is fail in business, so they also don't know what to do. So they are pressurising on employees to give result without any idea how.