Kroll Service Desk Analyst L2 salaries in Mumbai

Likes

There is nothing good about Kroll, PV process.

Dislikes

...and dogs. At the end it affects the employee due to inefficiency of manager. Pay is very less in this kind of work and zero learning. Managers are not at all supportive and try to be authoritative all the time. There is a reason why the attrition rate is so high and why joining bonus is so big. Bonus is big which comes with a claw back provision because the company also knows the reality of the process. There are no timings. Managers want you to work like a donkey for 24 hrs and there is no additional reward or pay for that. In terms of appraisal also, they give single digit raise and peanut bonus. Good appraisal is given only to those who are in good books of the manger.

Likes

My company is supporting all its employees in this difficult times by sending best wishes cards, to choose work time options, Job Security and morally supporting.

Dislikes

Package, Compensation & Benefits and Recognition

Likes

- At least my reporting manager is good, but can't talk about other teams. - Work life balance is good in my team. - Flexible working hours.

Dislikes

- Growth from learning point of view is not good. - Pay is below average. - Very less scope for promotion. - From last 2 years, higher management is still re-organizing the teams to fit into different business units. - After change of senior/higher management in technology, there is no clarity at all and no body is sure as to what is going to happen in future. - Job security is a big concern.

Likes

Nothing, other teams other than inhouse SOC,

Dislikes

Good with politics, bad egoistic attitude, Indian management is worst where we report to, no learnings , please contact kroll employees before joining for honest feedback.

Likes

Environment is good and best opportunity for freshers to join the company to get the chance improve your skills and many more

Dislikes

Firstly they hired as a contract based and contract will be extended in every 3 months or 2 months so job security is 0%