Kotak Mahindra Bank Mumbai Service Quality Analyst Salaries by 2 Employees (Updated 2025)

6 - 12 years exp.

₹5.1 Lakhs - ₹6.5 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Last Updated: 16 Mar 2025

Companies similar to Kotak Mahindra Bank for Service Quality Analyst in Mumbai

Kotak Mahindra Bank Service Quality Analyst Salary

6 - 12 years exp. (AmbitionBox Estimate)

₹5.1 L/yr - ₹6.5 L/yr

Company name	Avg Annual Salary	Open Jobs
IDFC FIRST Bank Service Quality Analyst Salary 6 - 9 years exp. (5 salaries)	₹4.3 L/yr - ₹6.8 L/yr 7% less

Service Quality Analyst salary at Kotak Mahindra Bank ranges between ₹5.1 Lakhs to ₹6.5 Lakhs per year for employees with experience between 6 years to 12 years. Salary estimates are based on 2 latest salaries received from various employees of Kotak Mahindra Bank.

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Top skills at Kotak Mahindra Bank for Service Quality Analyst

Service Quality voice process Inbound Process Quality Analysis Service Quality Quality Analysis Training Auditing Sales Process Call Audit Inbound Process Voice Process Invoice Processing

Salary related reviews for Kotak Mahindra Bank

Team Lead in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 08 May 2023

2.0

for Salary and Benefits

Likes

You get a lot of learning exposure. Job security is very good. 5 days working benefit. Overall a great experience.

Job security - Excellent

Dislikes

Newly recruited person are taken for high salary where as existing employees do not have the value. Work for 2 years and change the company we ll have dignity then. Wen required sales and when required service changes in sop very frequently. We end up learning n experience all these as well.

Salary - Poor

+1 more

Senior Associate in Mumbai

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 03 Apr 2021

1.0

for Salary and Benefits

Likes

Job security

Job security - Good

Dislikes

Poor compensation - No increments given in 2020 despite a great year for the bank. Senior mgmt. benefits from stock options while increments and bonuses for Senior Associates/VPs are significantly lower than peers.

Salary - Bad

+3 more

SME in Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 05 Apr 2025

1.0

for Salary and Benefits

Likes

About job security and achievable targets

Skill development - Good

+3 more

Dislikes

It is pathetic how they differentiate the salary of new employee and the old employee example if you are the subject matter expert or team leader your salary is less that of new employee who has joined now So there should equality in that I don't think HR is look in to it even he never replies or talk with us.

Salary - Bad

Assistant Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 02 Apr 2025

3.0

for Salary and Benefits

Likes

highlight your interest in their innovative digital banking services, focus on customer satisfaction, and rapid growth, aligning your skills and experience with their values and goals.

Skill development - Good

+2 more

Dislikes

Not grown in the bank and salary also low

Relationship Officer in Visakhapatnam

Full Time

Sales & Business Development Department

1.0

• posted on 24 Mar 2025

2.0

for Salary and Benefits

Likes

On time salary

Skill development - Good

Dislikes

Worst work culture, even 2nd Saturday and 4th Saturday also working day.and if anyone not reached daily sales target reporting manager is putting LOP and high work pressure and paying low salaries.and not not given any leaves

Salary - Poor

+4 more

see more salary related reviews

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What people are saying about Kotak Mahindra Bank

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a manager

Ambiguity in JOB offer.

I recently changed my Job as Business Manager with Arka Fincap, but some how I also selected as BM(Branch manager) with HDB financial and Varthana finance. I am very confused, to what I will do. CTC would be same approximately. Suggest me right decision with reason... 1. I can continue with Arka Fincap. 2. Will join HDB financial as BM. 3. Will join Varthana finance as BM. Your feedback will be appreciated.

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Kotak Mahindra Bank Service Quality Analyst Salary FAQs

How the salary growth look like for a Service Quality Analyst at Kotak Mahindra Bank in Mumbai?

The salary growth for a Service Quality Analyst at Kotak Mahindra Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Service Quality Analyst in Mumbai can expect the following growth trajectory at Kotak Mahindra Bank:

Experience	Average Salary Range
6 years	₹3.6 Lakhs to ₹4.6 Lakhs per year
12 years	₹6.6 Lakhs to ₹8.4 Lakhs per year

and so on.

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Kotak Mahindra Bank Service Quality Analyst Salaries in Mumbai

Kotak Mahindra Bank Service Quality Analyst salary in Mumbai ranges between ₹5.1 Lakhs to ₹6.5 Lakhs. This is an estimate based on latest salaries received from employees of Kotak Mahindra Bank.