Kotak Mahindra Bank Service Delivery Manager salaries in Surat

Likes

Work life balance No bad words from senior managers in my 10 years tenure with Kotak

Dislikes

Low salary hike every year even for Achievers. If we have grade promotion they will give grade promotion this year and salary hike next year that too 4% extra with normal appraisal.

Likes

Learning is there but majorly it depends on your profile and team. Salary is below industry average and apparaisals again same as overall Banking Industry standard.

Dislikes

...lance should be there if you want efficiency and productivity from the employee.Salary again is a low as compared to the profile and KRA given to any employee. Appraisals and not much to talk about.

Likes

1)Adopts latest technology. 2)complaints handling is good,especially in internal audit.

Dislikes

...m area managers for insurance business and no proper support to bank managers. 3)More work ,less salary packages . 4)so Many windows for loans and advances which leads to customer dissatisfaction. 5)daily 3-4 conference calls,which effects customer service.

Likes

It's a reputed organization. U get salary at right time.

Dislikes

...is toxic. No recognition or appreciation for good work and no work life balance. Increment in salary is nominal. No Promotions to good employees rather are given to those who threatns to resign or on notice period.

Likes

- Business Heads and Tech Heads are supportive

Dislikes

- poor benefits - poor compensation and variable structure(ex no pro rata variable payout) - poor medical insurance coverage - poor processes and tools - poor culture overall