Kotak Mahindra Bank Branch Operation Incharge salaries in India

Likes

Kotak is good for salary hike and appraisal. You can get salary hike and promotion time to time if you perform well.

Dislikes

You will be humiliated everyday. Every day you have to attend atleast 2 con-call. No time for sattle down and customer relationship buildup. Every day is drive day here. You have to relay on your own because support system is pathetic. Have to depend on Service staffs to give common service to customers.

Likes

Timely getting salary .. nothing else

Dislikes

No banking system , customer dissatisfaction, accounts will open 5/7 days after the processing , no worklife balance . Branch manager have to do everything. Recruitment is pathetic. So called RMs are not capable like other bank sales officers also . Bank need business like icici , HDFC , but system is like co operative banks . Products are sucks.

Likes

No much applications at branches but very lengthy processes which save the risk on the jobs of employees but the processes take longer time to operate

Dislikes

Salary levels are below par the competition, top management reluctant to retain the performers. Infr & technology are poor which need to be upgraded but reluctant to invest. Looks like more or less an NBFC while driving business

Likes

All process al very smooth and cooperative staff

Dislikes

Too low salary increament and for promotion BM promote only his dear ones ...person who working hard for bank and vintage staff they simply ignore him while promotion and salary increament

Likes

Kotak bank Mobile app and net banking is very good i am working in operations department and most of the ruequest and serivice customer needs i guide them very easily through net banking and mobile banking .There is not very much pressure for sales in service department like other banks which is a good thing but that also depends on area and regional manager.

Dislikes

...taff in branches due to which work load pressure on service staff is very high .salary as compared to other banks is very low. There is high chance if you do sales with service you get promoted easily but salary change will be very minimal.The target for SOP or KRA for service team is very tough and unachievable it should be individual target not entire team target.