KONE Customer Service Executive salaries in India

Likes

Salary is on time and decent.

Dislikes

Office politics and favouritism prevails. Inspite of getting nominated for best sales performer of the year, i have seen them asking to put down paper. Culture of Kolkata branch is pathetic, people gets promoted by favouritism and Nepotism and good performers are either leaving or looking for job already specially in Sales. In short work culture is toxic unless they change the mid level managers.

Likes

Not at all, this a hell of a company. Work culture in Kone kolkata branch is very very bad. No job stability l, Specially seniors asks for special favours especially from female employees like us for promotion and growth in career. This is not a safe place for any employee be it a women or men. Situations are similar In regional office and kolkata branch offices are headed by perverts. Specially in kolkata branch office we regularly hear words e.g."b*k* c*oda, b@r*, khan**, Ren** by branch head S. Mukher*** while calling his subordinates regularly. Branch head has very less patience level uses slags every now and then and also known for abusing his juniors. hR has no role to play in this instead they turn deaf ear to all such complaints l made by any employee. In order to get promoted here one needs to provide extra service to BH other than kick backs. BH is directly involved in vendor favouritism in exchange of cash, employee favouritism and lift license cash handling.

Dislikes

Everything except timely salary.

Likes

...re working. Global functions have good scope and visibility in the organization. Got a salary and designation change after 1 year of joining. Good appraisals as KONE has achieved its targets (exceeded) for 2023.

Dislikes

Conservative environment, lack of knowledge with the current tools and applications. Operations area are quiet hectic to work.

Likes

There are lot of thing in the organisation which makes a man capable of handling management but proper training in person is required. That is missing.

Dislikes

There are no physical trainings provided. No clear portal for learning. Pressure is high due to quarterly bonus system.

Likes

Safety wise good. Top management activities good.

Dislikes

... the target in time so Management need to improve different quality of target . Finally my personal opinion is salary is not sufficient and need to revise the salary for management and trainee.Thanks for the given opportunity