bpo
Customer Service
non voice
Interpersonal Skills
customer care
customer support
voice process
Customer Care
inbound
CSA
Access Points
Voice Overs
outbound
Communication Skills
Customer Relationship
Salary related reviews for KocharTech
Team Lead in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations Department
1.0
• posted on 09 Apr 2024
1.0
for Salary and Benefits
Likes
ABSOLUTELY NOTHING
Dislikes
...ENT- SHOUTING AND SCREEMING ABSUNING ON THE FLOOR ALWAYS IS EXPECTED OUT OF YOU.
DOMESTIC PROCESS - NO SALARY ON TIME - NO APPRAISALS - NO WORK SATISFACTION
HORRAIABLE COMPANY CULTURE - NO JOB SECURITY
This company is not pay of satisfaction salary he is pay less than 10000 rs and ducted the pf and esi total cash in hand 7200 How can survived for anyone this company is not well he is use of employee time and not pay the geniune money and your duty hours is more than 9 hours but this company is not paid the zeniune salary
Do not getting incentive on time , worst restrooms, worst behaviour of higher authority
Senior CS Executive in
Gurgaon / Gurugram
Full Time
·
Sales & Business Development Department
1.0
• posted on 28 Mar 2023
3.0
for Salary and Benefits
Likes
Cafeteria staff is polite .
Dislikes
...d team leaders.
HR does not know anything about the new processes on the floor . Except salary issues HR is good for nothing here . They will tell to report any kind of bully or mis behaviour by the seniors and promise not to disclose your name , but unfortunately it's a trap , they will tell the manager secretly which agent raised the complaint and after that within a week you are forced to resign or terminated with the help of their favourite tool Quality Team.
Leave policy is absolutely crap , no matter how many leaves you have in your bucket , getting a leave approved is a challenge.
In short to survive in this company you will have to pretend to be happy and friendly with all TLs and managers . If someone is still planning to join this firm, get ready to sell your self respect and precious time .