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3.9

based on 21.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Jio Customer Service Executive salaries in Surat

Annual salary range
2 - 5 years exp.
₹1.2 Lakh - ₹3.3 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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11% less than the average Customer Service Executive Salary for 2 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
4 - 5 years exp. (AmbitionBox Estimate)
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₹2.1 L/yr - ₹3.3 L/yr

Sales & Business Development
Customer Service Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹1.2 L/yr - ₹3.5 L/yr

Last Updated: 25 Jun 2023

Companies similar to Jio for Customer Service Executive in Surat

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Jio Customer Service Executive Salary

2 - 5 years exp. (3 salaries)

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₹1.2 L/yr - ₹3.3 L/yr

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2 - 7 years exp. (5 salaries)

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₹2.5 L/yr - ₹3.6 L/yr

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₹4.9 L/yr - ₹9.2 L/yr

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₹3.4 L/yr - ₹4.5 L/yr

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1 job opening
Customer Service Executive salary at Jio ranges between ₹1.2 Lakh to ₹3.3 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 3 latest salaries received from various employees of Jio.

Latest annual salaries shared by Jio Customer Service Executive in Surat

1y ago
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5 years exp.
1y ago
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4 years exp.
1y ago
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2 years exp.

Experience wise Jio Customer Service Executive salaries in Surat

Last Updated: 25 Jun 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹1.2 L/yr - ₹4 L/yr
3 years (AmbitionBox Estimate)

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₹2.1 L/yr - ₹2.7 L/yr
4 years (AmbitionBox Estimate)

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₹1 L/yr - ₹3.3 L/yr
5 years (AmbitionBox Estimate)

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₹1.1 L/yr - ₹3.3 L/yr

Top skills at Jio for Customer Service Executive

Customer Service Communication Skills bpo Social Media blended process customer support voice process international bpo International Voice Process Customer Handling international voice international Customer Satisfaction Cost Management Documentation

Salary related reviews for Jio

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Aug 2023

1.0
 for  Salary and Benefits

Likes

Nothing to like anything’s about the company

Dislikes

No salary hike no bonus no entertainment Toxic environment For any reason only ztp Hard to continue with this job Hand to mouth situation No Diwali gift no bonus nothing Just work and work Management not supportive Not employee centric If anything required to the company it will be implemented immediately If you ask any small thing you have to pray for it

read more

Full Time

 · 

Customer Support Department

3.0
  •  posted on 25 Aug 2022

4.0
 for  Salary and Benefits

Likes

It's a very good Company and the salary credited on time

Dislikes

Management is very bad , Managers doesn't treat or trust employees. No Private life , no social life. Unnecessary work pressure. It feels like hell.

read more

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 04 Jul 2024

3.0
 for  Salary and Benefits

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

read more

Dislikes

...ason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule.

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Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Dec 2024

1.0
 for  Salary and Benefits

Likes

Just salary on time.

Dislikes

Incentives structure very bad. Incentives credit in account after 3 months, others are credited in next months. No promotions No appraisal and no salary increment just workload increase day by day but no improvement in salary.

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Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 23 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ent treats employees as slave and speaking with employees with unparliamentary . There is no ethics and loss of salary because of management asking to put my money in day to day business I lost huge amount of money because of my superiors as well as my subordinates, one more important point to be notice with unethical management in higher positions they don't know the ground realities in employees working premises they blindly believe provoking guys like immediate supervisor they always tell lies on subordinates after the conversation of higher management these people ask their team to office and insulted infront of all staff this is a screwed-up culture. They don't have courtesy of employees families

read more
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Jio Customer Service Executive Salary FAQs

What is the notice period for Customer Service Executive at Jio in Surat?
According to AmbitionBox, 100% of the Jio Customer Service Executives in Surat reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Jio Customer Service Executive salary in Surat ranges between ₹1.2 Lakh to ₹3.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Jio latest salaries received from various employees of Jio.