Jana Small Finance Bank Senior Customer Support Officer Salaries by Employees (Updated 2025)

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₹2.3 Lakhs - ₹2.9 Lakhs

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Last Updated: 3 Jun 2024

Companies similar to Jana Small Finance Bank for Senior Customer Support Officer

Company name	Avg Annual Salary	Open Jobs
Equitas Small Finance Bank Senior Customer Support Officer Salary 2 - 5 years exp. (7 salaries)	₹1.2 L/yr - ₹3.1 L/yr 25% less
Mphasis Senior Customer Support Officer Salary 2 - 9 years exp. (120 salaries)	₹2 L/yr - ₹5.6 L/yr 60% more
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Alldigi Tech Senior Customer Support Officer Salary 2 - 7 years exp. (110 salaries)	₹2 L/yr - ₹3.6 L/yr 15% more
Karvy Data Management Senior Customer Support Officer Salary 1 - 4 years exp. (7 salaries)	₹1.7 L/yr - ₹2.4 L/yr 22% less
IntouchCX Senior Customer Support Officer Salary 2 - 4 years exp. (6 salaries)	₹3.3 L/yr - ₹4.5 L/yr 43% more

Senior Customer Support Officer salary at Jana Small Finance Bank ranges between ₹2.3 Lakhs to ₹2.9 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Jana Small Finance Bank.

Similar Designation salaries in Jana Small Finance Bank

Customer Support Executive Salary

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₹2.36 L/yr - ₹3 L/yr

Customer Care Executive Salary

(9 salaries)

₹1.8 L/yr - ₹2.5 L/yr

Senior Associate Salary

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₹2 L/yr - ₹3.5 L/yr

Senior Process Associate Salary

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₹1.5 L/yr - ₹3.3 L/yr

Customer Service Associate Salary

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₹1.7 L/yr - ₹2.2 L/yr

Customer Service Executive Salary

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Senior Analyst Salary

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Operations Manager Salary

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₹1.8 L/yr - ₹8 L/yr

Back Office Executive Salary

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Salary related reviews for Jana Small Finance Bank

Team Lead in Hosur

Risk Management & Compliance Department

4.0

• posted on 08 Jun 2022

3.0

for Salary and Benefits

Likes

Job security is good, work culture is bad. Salary hike is poor mainly I am releaving reason low salary.

Skill development - Good

+1 more

Dislikes

There is lot of politics and the management doesn't address our issues. salary is poor. on the job training is not given to new joinees

Job security - Poor

+1 more

Customer Service Executive

Other Department

5.0

• posted on 08 Feb 2019

3.0

for Salary and Benefits

Likes

On time salary

Skill development - Excellent

+2 more

Dislikes

Slow grouth because of this note ban and demonstration one more think compare to ujjivan bank our Jana bank little bit slow because ujjivan bank was doing all's MFI branches is converted bank branches but janalakshmi was creating new bank branch I don't know why and compare to janalakshmi ujjivan bank executive salary was high One more thing every year you people taking the review but no more improvement in our salary and career also ☹️

Promotions - Poor

Back Office Executive in Udaipur

operation Department

1.0

• posted on 23 Mar 2018

1.0

for Salary and Benefits

Likes

...tion manager. Every day the same work there isn't any single thing for learning. No job security, they just removed their employees from other branches in the name of cost cutting (although they were performing good). If talking about increment if you get 10% atleast it will be the highest amount of percentage. strongly not recommended if you have the project Janalakshmi.

Dislikes

Unfortunately there is only things to dislike in this company. By mistakenly I write down my experience in likes so go get them there!!! By the way Strongly not recommended if you have Project Janalakshmi.

Salary - Bad

+6 more

Zonal Collection Manager in Indore

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 26 Jan 2025

2.0

for Salary and Benefits

Likes

Company is very good in following compliance. Company is aggressive in cost cutting. Very competitive

Dislikes

Big difference in salary structure for same profile and position. Hire and fire on requirement bases. Very short term strategies most of the time cost effectiveness is main motive. Most of the drive are centralized, so not much for you to change whether good or bad

Salary - Poor

+3 more

Manager in Vadodara

Full Time

Sales & Business Development Department

1.0

• posted on 20 Dec 2024

4.0

for Salary and Benefits

Likes

They change and department any time. My corporate Salary Dept is closed. I have joined just in 2 months completed. Than after My Department is Closed they transfer me to casa department

Salary - Good

Dislikes

Any Department can close any time There is zero job security in Jana Small finance Bank.

Skill development - Bad

+5 more

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What people are saying about Jana Small Finance Bank

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sagaofexplore

works at

Jana Small Finance Bank

Hi Guys, Looking for new job role outside banking industry want to join IT or any other financial institutions for better work culture and salary. I currently have 1.5 yr of experience in Home loans, customer service and banking operations with 2.8 LPA Package. Looking for better opportunity because of toxic Manager and low growth rate of 10% yoy.

Want switch domain or should Look in banking and finance job roles only

Finance

6 participants . poll closed

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Jana Small Finance Bank Senior Customer Support Officer Salary FAQs

What is the notice period for Senior Customer Support Officer at Jana Small Finance Bank?

According to AmbitionBox, 100% of the Jana Small Finance Bank Senior Customer Support Officers reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Jana Small Finance Bank Senior Customer Support Officer Salaries

Jana Small Finance Bank Senior Customer Support Officer salary in India ranges between ₹2.3 Lakhs to ₹2.9 Lakhs. This is an estimate based on latest salaries received from employees of Jana Small Finance Bank.