Jana Small Finance Bank Senior Collection Officer salaries in India (Updated 2025)

Likes

Janbank, everything is fine at the higher level. Salary and incentives are also good, there is no problem.

Dislikes

The working culture is very bad. Especially the behaviour of the branch head is very bad. Branch head treat employees like servents and he forces the employees to resign forcefully. Even after giving resignation they do not give relieving letter. Branches are open on Sundays in the collection part. HR listen to every branch head and do not investigate anything from their side. The name of the branch head of Sibsagar location is Harikinkar Mohan.

Likes

On time salary is the only thing that is good.

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Likes

They offer better salary than other small finance nothing else

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

At first employees work on teamlease after 1year they will be in onroll

Likes

Very bad experience

Dislikes

...meing . There is alot of politics and the management doesn't address our issues. No salary growth . Most important there is so partiality. Didn't get carrect traveling.