Ivanti Customer Care Executive salaries in Hyderabad / Secunderabad

Likes

Worklife balance is good and sometimes we will get full time remote work options d3pnds on the team or project. Some good benefits compare to other MNCs .

Dislikes

Salary and job security is our concern. We don't know when they will sack.

Likes

There compensation and culture is excellent.

Dislikes

They don't have a proper training program for new joinees. It is few videos and articles. You may learn what to do but won't understand the logic behind it which creates a block in learning and growth

Likes

Used to balanced but after GPTW(Great place to Work) survey everything was flipped.

Dislikes

Introduced Micromanagement, Stopped trusting on employess and started daily tracking on work sheet accessible to Center heads. Questioning work status on hourly basis. Middle management is helpless they just nod to Center heads and try to convince the employees instead of representing employees

Likes

No, Micro Management, good benefit, supportive team.

Dislikes

No work life balance, No proper KT, Recently they introduced some policy of Metrics, Everything is added in metrics but Every Engineer has to raise 2 PR each sprint and 4 PR each Month is is mandatory and with good line of code, if you have less line of code it will create a problem and other matrices too, 4 CFD each quarter. If you cannot able to do above, they keep threating every week, how company will slack you off anything, The manager told we cannot able to defend you. I think it mean either you won't be getting hike or maybe fired soon.

Likes

Working at Ivanti is great for engineering teams. However support teams like security, HR and other functions there’s rarely a spark moment and getting exposure to work is becoming challenging. Though job security is 100% with flexible work conditions, but getting hands on into key skill set is seems to be missing

Dislikes

I spoke above about everything.