Ion Exchange India Customer Success, Service & Operations Department Salaries in Chennai (Updated 2025)

Likes

Ion Exchange is an established organization, offering stability and long-term growth prospects. The company offers exposure to advanced technologies in water treatment, chemicals, and waste management, making it ideal for learning and career growth. Ion Exchange is a leader in water and environmental management, which gives employees pride in contributing to a sustainable and impactful industry.

Dislikes

Compensation concerns: While the company is reputed for stability, some employees feel that salary increments or benefits could be more competitive compared to other players in the industry. Hierarchy and bureaucracy: Some employees have mentioned that decision-making can be slow due to hierarchical structures, which can sometimes hinder innovation or quick problem-solving.

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Timely salary

Dislikes

...ny. Company don't feel like sharing future projection of company with employees. 3) Seniors try to exploit juniors by giving big work loads with minimum salary. 4) Bad mouthing and yelling on juniors is very common by managers and even the CEOs; even in meetings.

Likes

Nothing good in this company

Dislikes

Don't even think of taking any oppertunity in this company they have 0 concerned about thier employees and their pay system is bad no apprisals can be expected and your manager will take u granted u for everything

Likes

...oney in travelling and those claim amount also is not getting cleared currently. The HR is very cool and saying all your amounts will be cleared month and there salary date is 10 of every month I have to spend my out of pocket amount which was not said to me during my interview and if interview takes place they don't have a proper hr team in respective branches in every state

Dislikes

Very non cooperative employees everyone is a cheater since they made it as a habit to cheat since they are trained for it, to cheat people and sell there products don't even consider ion exchange as a big company they are a big company with small companies mind set. My humble request try consider joining another good company. If you don't have any job struggling for job can join this company. Don't think it a big company by outer appearance one of the worst to work with.

Likes

They paying salary timely.

Dislikes

The work at lon Exchange is very slow, especially in the proposal department. I have faced it myself; the work mainly involves copy-pasting, and there is no scope for learning anything new. If you already know how to design and create proposals, you can survive, but for those who design or create proposals for ZLD (Zero Liquid Discharge), there is zero scope because even they don't know what they are doing. If someone does any work, instead of being appreciated, they might get scolded for no reason. For example, if your copy-paste work isn't done properly, you might be asked to work an extra hour just for editing. I don't think you need to be a graduate to do this work; anyone can do it. Yet, they still want graduates so they can make them do copy-paste work. There's also a lot of politics and favoritism; those who do nothing but know politics can survive, otherwise, the proposal environment is very toxic.