Interface.ai Customer experience Analyst salaries in Customer Success, Service & Operations in India

Likes

Work from home Salary here and there few people are good

Dislikes

It's a company which was previously known as payjo and later they changed it to interface, which runs on hire and fire policy. Nobody stays here more than 6 months. Employees are yelled, shouted and micro-managed. Please don't join delivery team or customer success team, the director and managers are very bad there. During interview, they say it is indian timezone job, but once you join they force you to work on night shifts, if you try to question or pushback, they shout at you with firing threats. Please do some research before joining here, like in quora and google, otherwise you will suffer.

Likes

1. Good to work here but depends on the position which you are working 2. Salary comes on time 3. Promotion will be given based on hard work 4. WFH is the biggest advantage

Dislikes

1. Too much of work pressure 2. No work life balance

Likes

Work from home.

Dislikes

1. Terrible work culture, filled with micro-management, toxicity, blame games at all levels. 2. Senior managers and directors have zero knowledge about the product and therefore will do anything to save their jobs. 3. Too much inteference by top management in daily work flow, resulting in chaos. 4. There is no unity of command or quarterly planning or sprint planning, managers and directors just exploit their team members. 5. They expect you to work 24x7, but in return you get firing threats, abusive language, blame games. 6. During interview process provide all the good promises, and once you join they deny all of them. 7. Don't join here ...

Likes

I always try to find one positive aspect working in this company.

Dislikes

Lots. Things happen under the monopoly of the CEO. He likes to interfere in every team and every process and micro manage. Nothing gets approved in time. There is no set HR process or procurement or onboarding procedures or sales or marketing procedures. Everything and anything can be bent by his mood and decision. Hope this cahnges

Likes

The product is good.

Dislikes

Work culture is toxic, very aggressive environment. Not process oriented. Management will not allow you to work as per you job role. you will never get to hear a single word of appreciation even if you work day and night. In fact they will only find your mistakes in everything you do.