INFOSEC VENTURES Customer Success, Service & Operations Department Salaries in India

Likes

The clients selection and the quality knowledge that we receive. The salary is pretty much low paid as compared to other company with quarterly variables. Team coordination is good. The Manager is excellent for the team. Lots of open learnings.

Dislikes

...many complains the management is not changing the hr. Parking space is very low. Ohh Sorry the salary is so low that i cannot own a car. Anyways theres a culture people coming and joining and leaving. The customer success team is Customer Support basically to troubleshoot but no proper solution training.

Likes

...he manager is amazing I admire him and his way of working. My AVP is supportive. Salary comes in time.

Dislikes

I would say the basement with no air ventilation and echos too much, and canteen is worst. The internet sometime does not work during client meetings. The food quality of Canteen and the guy is not good, sometime he even charges double. Even if you didn't ordered it. He pretends that he is the boss of the office.

Likes

The salary is stable and comes in time. No work pressure. Team is good.

Dislikes

The Manager's manager used to be good a year back but now she has tured into angry dinasour. She needs to cut incentives without any reason. My manager to save his job he has started to l**k her feet to save his incentives. No learning curve, extreme false promises. No body listens to get the office infrastrure good. Basement living. No work life balance. No bonuses. HR is absent in the organization , she only recruits with false promises. People are looking out for other jobs. Appraisals are almost zero. They will just put Senior in your designation. Admin is a great dehati no listenting only arrogant and pravachan.Sorry forgot to mention Great Internet. almost down.

Likes

The Salary gets credited on time as per my experience and there is no loads of work. Usually average 5-6 clients per head with more than 50 % non-active. But you have to show more else you will get more work.

Dislikes

...ternet. Sometimes we have to work late nights and even on Saturdays and Sundays. There is no fixed KPI and the salary is low as per market standard. HR is not good as per my experience, I would say worst HR in my whole career.

Likes

Time is good and salary gets credited on time. Professional environment and everyone seems happy

Dislikes

Extreme politics by our manager and team is divided , team is not good as they are double faces and no upraisals and no appreciation by hr. Worst office basement feels suffocating